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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4865
Experience:  Certified Computer expert with over 10 years experience.
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RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In

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RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In (32-bit) keeps crashing. I'd be really happy just to get rid of it. How can I best do this?

Hello and thank you for using Just Answer. My name is XXXXX XXXXX I will be happy to assist you.

I am sorry to hear you are having trouble.

What would be best is just to uninstall it and/or remove the plug in.

Which web browser is it that you are using, is it internet explorer, or maybe firefox or chrome?

Please let me know so I can further assist.

Thank you,

Customer: replied 4 years ago.

Google Chrome

Thank you.

Please try the following.

In chrome click on the settings button, this is on the top right and looks like 3 horizontal lines.

Once you click it choose Tools and then choose Extentions.

When you have the list of extentions open look for the real extension and click the garbage can icon next to it.

This will remove it from chrome and should solve your problem.

If you have trouble finding it or the above does not solve the issue please reply back to me so I can help you further.

Thank you,
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