How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S. Your Own Question
Frederick S.
Frederick S., Computer Specialist
Category: Computer
Satisfied Customers: 8694
Experience:  Computer technician and founder of a home PC repair company.
Type Your Computer Question Here...
Frederick S. is online now
A new question is answered every 9 seconds

Hi, I am considering upgrading to windows 8 (I presently

This answer was rated:


I am considering upgrading to windows 8 (I presently have windows 7). It appears the most promoted way to do so is through an upgrade, whether it be done via download or via a physical disc.

In the event my computer started acting strange and I wanted to do a clean install, would I be able to do that via the upgrade disc? Or could I even use my windows 7 installation disc to perform the clean install and then re-upgrade to windows 8 again?
Hi! My name isXXXXX look forward to assisting you! Do not forget to rate my answer quality before you go. Let's get started!

Happy to help

You can do either an upgrade or clean install with the upgrade disc; the choice is yours. If it were to go awry, and it didn't install enough to be recognized as an installed OS, yes, you could insert the Windows 7 disc, reinstall Win 7, and then re-do the upgrade to Windows 8.

Thank you.
Customer: replied 4 years ago.

If you could do a clean install with an upgrade disc, what is the difference between a windows 8 upgrade disc and the regular windows 8 discs.

The difference is that the regular Win 8 discs can be installed on a completely formatted drive with no record of any previous operating system. This is useful for people who are building their own PCs from scratch or want to install Windows 8 on a newly installed/purchased hard drive.

Customer: replied 4 years ago.

I would imagine that Best Buy offers regular windows 8 discs rather than upgrade discs but I can't find it on their site. Do you know if they'd have it and how much it would be?


For some reason, they indeed do not have it listed on their own web site.

You can buy it in a computer retail store like Best Buy, or on as well as other online computer retailers (I've shopped at TigerDirect repeatedly in the past so I trust them):

Thank you.
Customer: replied 4 years ago.

What is the difference between the regular version and the pro version?

Pro only has a few more features.

It has BitLocker, which is basically a way to encrypt drives. (I, personally, don't recommend this feature because my hard drive was dying and it took almost a week to decrypt my drive. I wasn't able to save all of my data because of the decryption process)

It also allows you to set up your PC for remote desktop access, but you can use third-party free solutions such as and to do that.

Lastly, you'll need Pro if you're setting it up on an enterprise/domain network.

I wouldn't spend the extra money on Pro. It really isn't worth it.

Customer: replied 4 years ago.

Agreed. Also, from what I am reading, there are no "full" versions of W8 (there are only upgrade versions). Are you sure there are full versions?


The reason this is important is because I want to format my drive before installing windows 8 and start from scratch.


If there isn't, wouldn't I be able to format my drive and then upgrade to W8. That would essentially be considered a clean install of W8 since my drive had just been wiped clean right?


The page I linked to is the System Builder/OEM version which is the same as previously labelled "Full" versions. If you buy it anywhere else, ensure it says System Builder and/or OEM somewhere on the box. That will ensure no evidence of a previous OS needs to exist.

Customer: replied 4 years ago.

When I clicked on that link, it took me to a page with a TrendNet router lol.



I also would like to get this today so if I bought the upgrade version, couldn't I format my drive and upgrade to W8 and consider that close enough to a clean W8 install?


Yes, you could. Either way, you'll end up with the same result.

Customer: replied 4 years ago.

Alrite and just another question or two.


Is it almost safe to assume that any program compatible with windows 7 is also compatible with windows 8 or is that not true?


Also, is Start8 the best vendor for an actual start button for the desktop?


Generally, pretty much every type of software should function. However, you can check here:

as well as with the manufacturer to confirm that or get an upgrade if necessary.

There are a few. Startisback gives you a completely classic Win 7 interface:
(Click Features on there to view how it looks)

Start8 is also pretty useful, but it just boils down to user preference :) You can try both out for free.

(Link to Start8:

There's another RetroUI, but it looks a bit too complicated for my taste:

Customer: replied 4 years ago.

Okay last thing.


I use Norton Ghost to create full, disc image backups and apparently it isn't compatible with windows 8. Do you know of a similar software that is?


Sorry for the delay

You may wish to check this out:

It's compatible with Windows 8.
Customer: replied 4 years ago.

Sorry I haven't been at my pc for a little bit.


This seems like a hell of a deal right?


As a matter of fact, it's cheaper than the basic version (on that site).

Yep. That'd work perfectly!
Customer: replied 4 years ago.

Okay great! Thank you for all of your help. You have been extremely helpful.


What other types of issues could I come to you for should one any ever present themselves?

Hi Ryan

I'm generally pretty good with PC troubleshooting. Networking isn't my strongest area, but anything software-related, I can usually help with.

Customer: replied 4 years ago.

Okay great. I don't know if this falls under your area but I am having a very spontaneous issue with my HP printer. Last night it was working fine and today it wouldn't print anything. Whenever any sort of issue presents itself with my printer, I simply uninstall the software and reconfigure the printer from scratch. That has worked 100% of the time until now.

I have attached a screenshot of the error I am getting when trying to reconfigure the printer. It can be viewed at this link (

My printer is a HP Photosmart C4780.

Hi Ryan

I am unfortunately not in the Printers category :(

You'll need to open a new question for that concern; I apologize

If you have no more questions related to your original question, you may rate me at this time.

(You can just copy/paste that into your new question.)

Frederick S. and 5 other Computer Specialists are ready to help you