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Hi my name is XXXXX XXXXX I will try to assist you with this.
First, have you backed up your data off the computer? Windows xp to Windows 8 will wipe all of your files from the machine.
There is very little on it, but I will do so now. Please stand by.
Next, please verify that you meet the minimum requirements for Windows 8 on this system.
Processor: 1 gigahertz (GHz) or faster
RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
Graphics card: Microsoft DirectX 9 graphics device with WDDM driver
Additional requirements to use certain features:
When I attempted to copy a file to a DVD in the DVD drive, I got the message "Windows encountered a problem when trying to copy this file. What do you want to do?" Allowable responsed are "Retry" and "Cancel".
Also, you should uninstall your Antivirus product before trying to install Windows 8. This can block your install from working and there is a built-in A/V for Windows 8...so yours is not needed.
You should backup your files to an external hard drive or flash drive...or you should upload your files to a cloud backup program for free called backblaze.com. This is free for 15 days...then it's $5/month. This will take a day or two to backup the files before you can perform the update however
I have 3 GB of RAM (?) a terabyte of hard drive space, I have a Sound Blaster graphics card for which I cannot seem to install a driver.
Yes, it sounds like that computer should work fine. The driver doesn't matter since it will need windows 8 drivers anyway.
It sounds like you need to finish backing up your computer first anyway. Please do that first. Once you are sure you have everything...you can continue.
You should then download the Upgrade Assistant here http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8
This will tell you what you have installed that is not compatible on your machine and what you should uninstall
This should keep it from freezing up and let you perform the install.
I hope I have helped you! Please click on the Smiley Face below to give me a positive rating. This is how I get credit for the assist. I appreciate it very much! Thanks for using JustAnswer.com and Pearl.com! If you are still having trouble after performing these steps...let me know of course.
It's a Pentium 4 processor. I will uninstall my antivirus product now. Stand by.
Symantec wants me to stop my browser before it can uninstall.
Just hit Ctrl+D to bookmark this page and you can get back to me after following the above instructions if it doesn't work. Just be sure to come back and rate me with a smiley or do it now so I get credit (paid by this site) for helping you.
Well, I'm not satisfied quite yet that you advice is going to solve my problem, and I won't rate you until I have successfully installed windows 8. How do I return to you after I reopen my browser?
As I sai Ctrl+D will bookmark it...then it's in your favorites or bookmarks depending on what browser you are using. You can also write down the link: http://www.justanswer.com/computer/7av4w-cannot-install-windows-8-currently-running-windows-xp.html?utm_source=sys&utm_medium=email&utm_content=crev1_viewqbutton&utm_campaign=ExpertAllQNotify&r=ems|2012-11-04|616
Switching to Q&A for this question. I will be able to continue to assist if needed. Thanks
After backing up my files and un-installing Symantec,
I downloaded the Upgrade Assistant, and got this error message:
Error running system requirement check.
Error = 0x80070001
What could be wrong?
Ok couple things to try/check:1. What version of Windows 8 are you trying to install? Most versions of XP are 32-bit. You can't upgrade to 64 bit if you are running 32 bit xp. Try installing with the 32-bit Windows 8...you only have 3gb of ram anyway so it won't matter. 2. Make sure you are installing from a user account with administrator privileges. If you are, try creating a new adman user account and install from there. 3. Try uninstalling ALL programs one at a time from Add/Remove programs. These are all going to be wiped out anyway. If this doesn't work, you can try reinstalling Windows XP from scratch, then upgrading to Windows 8 from there. This should eliminate any problem you've had. I tried upgrading from Windows 7 to 8 keeping my programs and it didn't work at all. When I wiped out all the programs...worked just fine. Let me know if any of these options get your problem resolved and thanks!