Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
The hard disk on my computer is in bad shape. Because of
The hard disk on my computer is in bad shape. Because of this I installed a new 4 terabyte hard drive as the data drive. I installed an SSD to put programs. Trend has not been installed on this compou… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,500 satisfied customers
I talked to you a few minutes ago about reinstalling my lost
I talked to you a few minutes ago about reinstalling my lost Trend app protecting my pc. I followed your advice (it was good) and found my member and serial numbers. I hope this will do it. Serial # T… read more
Manas
Manas
523 satisfied customers
I already went thru this,but I entered the wrong serial# on
Hi. I already went thru this,but I entered the wrong serial# ***** my trend micro and it keeps saying I have to renew. How can I enter the correct serial #. Lenovo, idea pad, windows 10 … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
I accidentally deleted your confirmation email about me
My name is***** accidentally deleted your confirmation email about me joining Trend Micro with date etc. I can not reply with that email you sent but I wanted to ask you to send me a automatic renewal… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,050 satisfied customers
I have a trend software that I thought was for 3 computers
I have a trend software that I thought was for 3 computers and for 2 years. a pop up came up saying that I have put it on too many computers and I have only 3 computers. my program # XXXXX XXXXX could… read more
Joshua C.
Joshua C.
Technical Service Representative
High School or GED
657 satisfied customers
I just renewed my trend micro on 2/13/2012 order number10188746719
I just renewed my trend micro on 2/13/2012 order number10188746719 and I now have no anti viris on my computer. It comes up as an error code 0x91000028. And it asks for a serial number. I put in the o… read more
technicalcat
technicalcat
Computer Science
1,859 satisfied customers
I moved from my previous home address to a new place and bought
I moved from my previous home address to a new place and bought a new computer. I just receive a email tell me my automatic renew at this tiem. I don't have Trend Micro in my new computer right now. H… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
593 satisfied customers
I bought the Trend Micro AntiVirus for my PC a couple of years
I bought the Trend Micro AntiVirus for my PC a couple of years ago. But I lost my Hard Drive a few days ago and I got a new one. But I lost my connection with Trend Micro AntiVirus which I had a subsc… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
I have purchased a renewal of Trend Micro Internet Security
I have purchased a renewal of Trend Micro Internet Security Pro and have downloaded it. I have restarted my computer and I am trying to install it now. I have entered my serial number to install the s… read more
AdamHHMay
AdamHHMay
High School or GED
23 satisfied customers
Iwant to cancel my trend micro, but I cant find my account.
Iwant to cancel my trend micro, but I can't find my account. My order #7026745926 password XXXXX can you help [email protected]… read more
Dustin
Dustin
Support Technician
9,846 satisfied customers
I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,688 satisfied customers
I had 2 icons on my screen for Trend Micro. I ordered a renewal
I had 2 icons on my screen for Trend Micro. I ordered a renewal program for Trend Micro today, even thought it did not expire until May 12, 2011. I deleted one Trend Micro icon as there were 2 and los… read more
Matt
Matt
Computer Support Specialist
Bachelor's Degree
2,877 satisfied customers
My Micro Trend subscription is about to expire. I renewed online
My Micro Trend subscription is about to expire. I renewed online to Trend Micro Internet Security Pro. It said it downloaded but will not allow me to run the program. I purchased this yesterday on 11/… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,493 satisfied customers
I renewed my Trend Micro Sept 23, 2010. Customer No. XXXXXXXXXXX
I renewed my Trend Micro Sept 23, 2010. Customer No. XXXXXXXXXXX I continue to get a message that my subscription has expired. When I went to Trend Micro program in my computer it indicates I need a s… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,688 satisfied customers
when I try to download my auto-renew of my trend micro Internet
when I try to download my auto-renew of my trend micro Internet Security Pro I get a message saying "your current trend micro software does not support this upgrade. To get the latest version of trend… read more
John V
John V
Associate Degree
44 satisfied customers
I had to uninstall my Trend Micro in order for the technician
I had to uninstall my Trend Micro in order for the technician to fix my computer. Now, I cannot seemed to find a way to re-install it. Can you help? ORDER INFORMATION Order Number: XXXXXXXXXX Password… read more
magtech
magtech
IT Consulting - Owner
Bachelor's Degree
279 satisfied customers
I just download a new version of the software and it is askng
I just download a new version of the software and it is askng for a Trend Micro Intertnet Security serial number. I don't know what it is and I tried to logon to your software and I am not sure what t… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,688 satisfied customers
Can I transfer one of the three licenses to a new lap top,
Can I transfer one of the three licenses to a new lap top, without buying a new subscription?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John C.

Engineer John C.

Computer Science Engineer

3,335 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,923 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,907 satisfied customers

Technical Director of IT Company

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Kamil Anwar

Kamil Anwar

Computer Support Specialist

2,996 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x