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when you plug it in, does the computer give any indication a usb device was plugged in?
Yes, my computer pings when I plug in.
In my devices screen I see the "My Passport 0730" but it has an exclamation mark on it.
In my devices screen I see the "My Passport 0730" but it has an exclamation mark on it. I have one called WD My PassportXXXXX Does that help you?
I updated drivers successfully but I stil can't see the dvice in 'my computer" to open it.
Yes, it is gone now.
Great..so now, goto start and type disk management ... then click on create and format hard disk partitions that shows up in the results
Once disk management is loaded ... do you see a disk in the drive list that doesn't have a drive letter?
Ok, i'm a little scared here to do a format thing cause I'm not really understanding what I'm looking at here in the disk manager. It seems all I am seeing is os(c) and Recovery and that isn't my external.
No it hasnt shown up anyplace that I can see.
While in disk management, click under action and choose rescan disks ... see if it shows up after that
In Device Manager there is a "WD Drive Management Device" and within that is a WD SES Device. I don't know if that is it or not but my device is a "WD" Still not showing in my computer tho.
Download the version for you computer (32 or 64 bit) and run the setup. That should install the SES driver.