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Yes, using an ethernet cable.
When I plug the cable into my HP laptop, it lights up green and works fine. I changed ISP's from AT&T to Comcast yesterday and the Dell desktop no longer receives a signal.
Ethernet Adapter Local Area Connection &
Ethernet Adapter Local Area Connection 2
both say: Media State....: Media disconnected
Appreciate your help. I can take it from here. Is this just a one-time $19 charge to my credit card?
Kurt,I do not charge you anything, and just work here, for positive ratings. However, I'm sure you will only be charged for whatever you agreed to with just answer. Thank you for the positive rating, and please request me in any computer questions you may have in the future by putting "FORCustomerONLY" as the first three words of the new question.Thanks for using Just Answer!