Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I cannot get my simple tech simple drive 96300 - 400001 - 001
I cannot get my simple tech simple drive 96300 - 400001 - 001 to be recognized/seen by my compter… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,942 satisfied customers
Windows 7 home. 64 bit. Some BUT not all usb external drives
Windows 7 home. 64 bit. Some BUT not all usb external drives not working. I have 3 identical FREECOM drives - 1 works other 2 no. I have 2 WD drives - only 1 works. Anything else I put in USB will wor… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,942 satisfied customers
I have WD My Book Studio II Serial # XXXXX Model #
I have WD My Book Studio II Serial # XXXXX Model # XXXXX H1 CS-00. I have downloaded drivers and my computer tells me that the device is working properly but I the computer does not see it and I canno… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
Can you tell me where I can purchase a single platter 2TB External
Can you tell me where I can purchase a single platter 2TB External Hard Drive with USB 2.0 connectivity for use as a DVR Extender for Dish Network Model VIP 722 DVR Receivers?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
Select Your Expert (change) I installed a new Western
Select Your Expert (change) I installed a new Western Digital External Drive (1TB) this afternoon to my Windows 7 64 bit PC. The former WD Elements external hard drive still shows. How please do I rem… read more
James K.
James K.
Managing Director
4,106 satisfied customers
I am running Windows 7 Ultimate SP 1. I have a western
I am running Windows 7 Ultimate SP 1. I have a western digital Elements SE 1TB. I get the following message when I connect it to my computer. Device driver software not successfully installed. WD Elem… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
I purchased an external hard drive about 16 months ago and
I purchased an external hard drive about 16 months ago and since then I purchased a new computer that is Windows 7 Professional 64 bit with a 1/2 terabyte internal hard drive. I am attempting to conne… read more
David L
David L
Bachelor's Degree
5,783 satisfied customers
I purchased a WD passport (1TB) in July 2010. It just failed
I purchased a WD passport (1TB) in July 2010. It just failed on me. Two computers report errors when I plug it into them and are not able to open them or read the data. I downloaded the WD program fro… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
The light on my USB hard drive (1TB) is not flashing when I
The light on my USB hard drive (1TB) is not flashing when I plug it into the computer USB port and into the charging socket. Additionally, the computer is not recognizing the harddrive. I just bought … read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I am running an HP ProBook 4710s PC with a Windows 7 64 bit
I am running an HP ProBook 4710s PC with a Windows 7 64 bit operating system. I have two 250 GB Portable hand held Hard Drives (1-New WD P/N WD2500ME-01 4709A, S/N WHX409470222, R/N B&B) and (1-Older … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,854 satisfied customers
I have a Computer running Vista 32 bit and tried to plug a
I have a Computer running Vista 32 bit and tried to plug a WD Elements 1 TB external hard drive(Product Number WDBAAU0010HBK-01, mODEL WDBAAU0010HBK-NESN,Serial no. WCAVJD058552)into my computer. I ha… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,854 satisfied customers
Have a Maxtor OneTouch 4Plus, Mlodel No. STM305004OTA3E5-RK.
Have a Maxtor OneTouch 4Plus, Mlodel No. STM305004OTA3E5-RK. Downloaded data from a computor using Wndows XP and tried to upload this to another computor with Windows 7. Get the message that Windows d… read more
Robert O
Robert O
IT Director
Bachelor's Degree
192 satisfied customers
I have a lot of data (photos, etc) stored on my Western Digital
I have a lot of data (photos, etc) stored on my Western Digital external drive ... now, my computer does not recognize my WD ... HELP ...… read more
josh412
josh412
Associate Degree
203 satisfied customers
I have a western digital 120 gig portable drive. When I plug
I have a western digital 120 gig portable drive. When I plug it in to the USB port I get an error messagethat says the device has malfunctioned. I called WD and they said I need to download a driver f… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
I have a Belkin N+ wireless router with a My Book external
I have a Belkin N+ wireless router with a My Book external hard drive connected to it. The mass storage software that came with the cd would not work on my Dell desktop with windows 7 or Dell laptop w… read more
CyberWerx
CyberWerx
IT Solutions Architect
USAF Electronic Warfare - 2 years
120 satisfied customers
My Book, WD # 10000 H1CS-00, SN# WCAU406654746 has stopped
My Book, WD # XXXXX H1CS-00, SN# XXXXX has stopped working. I have installed new 6x6 pin 1394 cable and power light is lit. Should I try new driver in Vista. I do do not have disk. Suggestion? It has … read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,231 satisfied customers
Western Digital My Book Essential Edition (WDG1U5000N) 500
Western Digital My Book Essential Edition (WDG1U5000N) 500 stopped working. It is powering up but not recognized by pc or laptopl… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I just baught the WD my book 1tb external, but it came with
I just baught the WD my book 1tb external, but it came with no install cd, and when I plug in the usb, my pc starts the install wizard, but cant find the software to install the drive! Its not even sh… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x