Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Need to change the credit card number your have on file. It
Need to change the credit card number your have on file … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,245 satisfied customers
Confusing to try to change password, i changed password for
i changed password ***** one gmail account. I had two different accounts with different passwords. I think they were trying to get me to link them but not sure. it was confusing. When I tried to use the new PW, they would not accept it. So they asked to verify but I think they sent code to my landline phone & I didn't get the code. Then they tried to send to my computer but their message was covering the number & I couldn't see ti to respond. So now Im feeling stuck & not sure what to do. Plus they ask me all the other questions - it's overwhelming! … read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
1,880 satisfied customers
Aol: I never changed my credit card # and can't remember my
aol: I never changed my credit card # and can't remember my password ***** go on! … read more
Moses C
Moses C
Bsc
1,475 satisfied customers
I have lost my main credit card and just added a new credit
I have lost my main credit card and just added a new credit card number for Skype auto recharge on the "Stored Payment Details" page of your website. However, when I hit delete for the lost credit car… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,153 satisfied customers
My previous AOL credit cards I used for billing has been
My previous AOL credit cards I used for billing has been declined. I need to submit new billing information. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,015 satisfied customers
I need to change the credit card for my aol account, I don't
I need to change the credit card for my aol account … read more
Mr.Med
Mr.Med
1,855 satisfied customers
I just sent a payment because of an email saying I owed AOL
I just sent a payment because of an email saying I owed AOL 5 dollars and some cents. I don't remember exact amount. I expected to get an email showing payment was received. I did not receive one. I a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,849 satisfied customers
How do I change the credit card for my AOL billing? As of
How do I change the credit card for my AOL billing? … read more
Cris
Cris
3,712 satisfied customers
My husband, Frank Palka, just had his AOL screen locked up
My husband, Frank Palka, just had his AOL screen locked up saying his Credit Card had expired....he currently has an "Edit My Payment" screen...I have updated his Credit Card but the screen gives no o… read more
Daniel
Daniel
Bachelor's Degree
1,235 satisfied customers
I have received 2 e-mails stating that my personal (credit
I have received 2 e-mails stating that my personal (credit card) info needs to be updated on AOL. Otherwise, my account will be terminnated. I am very suspicious of these e-mails because my account wa… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have received an email from aol wanting all my info again.
I have received an email from aol wanting all my info again. Email said that my credit card would not accept my last bill. We have had so many friends whose computers have been compromised that I am l… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
i chatted with Jelly about 20 minutes ago and it was determined
i chatted with Jelly about 20 minutes ago and it was determined that e/mail i received from aolaccountmanagement was a scam - i was requested for personal information supposedly to update aol records … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,752 satisfied customers
My phone number is XXX-XXX-XXXX. On October 15, 2009, I cancelled
My phone number is: XXX-XXX-XXXX. On October 15, 2009, I cancelled my account and I was given the confirmation number: XXXXXXXXXXX However the charge of $25.90 has appeared on every Discover Card stat… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
i have recd an email from aol saying i need to update3 my
i have rec'd an email from aol saying i need to update3 my aol profile page. where do i find this? the email referenced a website that i cannot access. how do i update my aol profile page??… read more
namstech
namstech
Software Development Engineer
Master's Degree
168 satisfied customers
address at AOL to send apparent AOL Scamm message, requesting
address at AOL to send apparent AOL Scamm message, requesting upgrade data. This showed an wrong effitive credit card date, causing me to update that date.… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I recieved an email this morning requesting an update on my
I recieved an email this morning requesting an update on my personal information for AOL. It also asked for my bank account/credit card info. Why would AOL ask for this info if I don't pay anything si… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I HAVE RECEIVED A REQUEST FROM AOL CUSTOMER SUPPORT STATING
I HAVE RECEIVED A REQUEST FROM AOL CUSTOMER SUPPORT STATING MY BILLING INFORMATION IS OUT OF DATE. I HAVE VERIFIED MY BILLING AND OTHER INFORMATION THAT IS ON FILE, AND IT IS ALL CORRECT. THIS MESSAGE… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,237 satisfied customers
Hi I received a e-mail that I have to update or I would be
Hi I received a e-mail that I have to update or I would be suspended. I completed the information it ask for and I was told that I had free e-mails but yet I had to give a credit and ss number. I don'… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x