How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask prfpcdoctor Your Own Question
prfpcdoctor, Information Systems Manager
Category: Computer
Satisfied Customers: 378
Experience:  I am a technical leader for a large manufacturing company. MCP, CCA. CCNA , CNA.
Type Your Computer Question Here...
prfpcdoctor is online now
A new question is answered every 9 seconds

error 4111

Resolved Question:

error 4111
Submitted: 5 years ago.
Category: Computer
Expert:  prfpcdoctor replied 5 years ago.

prfpcdoctor : More information? Program getting the error what your doing? When is it appearing? Etc etc

Rosetta Stone


After completing a subsection the error message appears

prfpcdoctor : Ok what antivirus have you installed when did this issue start occuring has it ever worked?

McAfee Total Protection


This is the first time today. I'm in the beginning of Level 4.


No problems with the previous levels

prfpcdoctor : Ok has anything changed on your machine?


prfpcdoctor : Ok can you turn your mcafee protection off then try again
prfpcdoctor : If that works you just need to allow the program for Rosetta stone to the allowed list for mcafee.
prfpcdoctor : You can find out how to do that below:

Unfortunately it didn't work

prfpcdoctor : Ok does level 3 still work?


prfpcdoctor : Ok can you try reinstalling the program ad see if that resolves the issue.

That will take a while

prfpcdoctor : Ok no problems just come back to me and let me know. If that works please click accept or rate my answer many thanks.

there is something on their website about addobe on their website about opting out of the security system


particularly swf files

prfpcdoctor : Well you can look at the flash files but because you can do the previous levels I think it will be less likely plus you have already turned off the total protection and the issue still exists. You can update your flash by going to to see if that resolves the issue.
prfpcdoctor and 2 other Computer Specialists are ready to help you

Related Computer Questions