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Daniel, Certified Technician
Category: Computer
Satisfied Customers: 587
Experience:  10 Years of computer support hands on
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Either scripts and active content are not permitted to run

Resolved Question:

Either scripts and active content are not permitted to run or Adobe Flash Player version 10.0.0 or greater is not installed.

This message comes up on nearly all of my add ons. I have the latest Adobe Flash Player downloaded in my programs. Why is the add on not see the Flash Player?
Submitted: 5 years ago.
Category: Computer
Expert:  Daniel replied 5 years ago.
Thanks for choosing Justanswer, My name is XXXXX XXXXX I will be assisting you today.

Try these procedures and let me know how it goes.

Solution 1

1. Download the Flash Player uninstaller and save it to the desktop.

2. Download and save to the desktop the Flash Player installer

3. Run the uninstaller then restart in safe mode.

4. Right-click the Flash Player installer and run as administrator.

5. Restart into normal mode.

Test the results, if no joy move on to possible Solution 2.

Solution 2

Registry Permission problems

it is possible that you have a Registry Permissions problem that is
preventing the Flash Player from installing properly. Follow the directions
at the following Adobe site for resetting your Registry Permissions:

After completing steps 1 thru 8 for fixing your registry permissions, the go
back to and follow the steps in Solution 1.

Test your results, if no joy the move to possible Solution 3.

Adobe offers free email support(via a Web Case) for Flash Player
installation problems, you might turn there next:

Solution 3

1. Go to the Adobe Support Portal:

2. When you get to the Support Portal page, click on the Button that says:

3. Once you have created an account with Adobe and you are logged in to that
Account, at the bottom of the page use the selector to select:

4. In the 'Choose product' category put a tick in the radial next to:

5. From the selection menu select:

6. Now click the button that says "Continue"

You will taken to a page entitled:

7. Here you can type your support request and send it to Adobe
Customer: replied 5 years ago.
How do I restart in Safe Mode? I don't remember seeing a "Safe Mode" option when I use restart from the start button.
Expert:  Daniel replied 5 years ago.
Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

If you successful press F8 before The Windows Logo appears, there will be an option to boot in safe mode.
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