Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 5 minutes by:
3/12/2012
James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15,912
Experience: 20 years of experience building, fixing and servicing PCs and operating systems.
VerifiedHi,
I will help you reset your password.
Click HERE
Click I can't access my account.
Select "I think someone else is using my account".
Click Password XXXXX Page - and follow the instructions to reset and recover your account.
Thanks,
J.
I will help you reset your password.
Click HERE
Click I can't access my account.
Select "I think someone else is using my account".
Click Password XXXXX Page - and follow the instructions to reset and recover your account.
Thanks,
J.
Hi, the only reason this worked is because you reset the password. Turning the computer off had nothing to do with it other than refreshing the page, which would have happened anyway.
Please note that even during the free subscription period you still need to click the Accepr button to accept expert answers.
Please don't forget to click the Accept button for me.
Thanks,
J.
Please note that even during the free subscription period you still need to click the Accepr button to accept expert answers.
Please don't forget to click the Accept button for me.
Thanks,
J.
James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15,912
Experience: 20 years of experience building, fixing and servicing PCs and operating systems.
VerifiedJames and 87 other Computer Specialists are ready to help you
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
Running Vista Ultimate on Dell 64 bit. Outlook 2007 is giving
Running Vista Ultimate on Dell 64 bit. Outlook 2007 is giving me constant problems with "Enter Network Pasword" requests. It does not accept the e-mail password XXXXX comes back with the same request … read more
technicalcat
Computer Science
1,859 satisfied customers
I have purchased a new computer and cant download adobe flash
I have purchased a new computer and can't download adobe flash as I have forgotten my password… read more
Jins M. N.
Computer Support Specialist
Diplom
2,174 satisfied customers
I changed my internet server and created a new snapfish account.
I changed my internet server and created a new snapfish account. I cannot upload pictures from Picasa to snapfish. Message reads "login failed." I tried changing my login info in Picasa and now nothin… read more
technicalcat
Computer Science
1,859 satisfied customers
I just got out of the hospital, and when I tried to use my
I just got out of the hospital, and when I tried to use my computer, I was unable to remember my password. My help question was no help. Is there a solution.… read more
Over-Certified PC Tech
System Administrator
Associate Degree
307 satisfied customers
Cannot access outlook express,i.e. will not accept password
Cannot access outlook express,i.e. will not accept password XXXXX error message OX800ccc92… read more
Pete
4,033 satisfied customers
Somehow.....I cannot access my gmail account. I changed password,
Somehow.....I cannot access my gmail account. I changed password, but don't know much about gmail, my daughter set up account for me a couple of yrs ago. Tag shows up say username or password XXXXX Wh… read more
Engineer John
Computer Science Engineer
Bachelor's Degree
3,381 satisfied customers
I am trying to have my AOL sent to my gmail account so I can
I am trying to have my AOL sent to my gmail account so I can receive them on my phone. AOL has not been working right and sprint said I should use gmail. I had an account set up from about a year ago … read more
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I have been using windows live [email protected] I
I have been using windows live [email protected] I am an old man and I'm dyslexic so I tend to make mistakes others would not make .I an effort to establish another account I screwed up and your sys… read more
Engineer John
Computer Science Engineer
Bachelor's Degree
3,381 satisfied customers
I need to check my hotmail account because I have a pending
I need to check my hotmail account because I have a pending job offer that is very important to me. Apparently my account has been compromised and blocked. I cannot sign in and i cannot access the ver… read more
TechGuy
Vocational, Technical or Trade Scho
419 satisfied customers
Someone has hacked into my gmail account. I cannot use gmail
Someone has hacked into my gmail account. I cannot use gmail and others are receiving bogus messages from me asking for money. I re-entered my password XXXXX now get the email screen but all messages … read more
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
I am able to get emails from my email account on my Blackberry
I am able to get emails from my email account on my Blackberry phone but I cannot access my account on any computer. I have tried password XXXXX but I do not get the emails.... Please help… read more
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Toshiba computer., something has happened to my email account,
Toshiba computer., something has happened to my email account, I cannot log in since 9-27-10, cannot change password, have tried everything, my icon is not on the compter anymore. My original email wa… read more
Matt
Computer Support Specialist
Bachelor's Degree
2,901 satisfied customers
i joined gmail.com 2 weeks ago. am unable to re-enter.
i joined gmail.com 2 weeks ago. am unable to re-enter. Is there any way I can get guidance on this?… read more
Viet - Computer Tech
Computer Technican
Bachelor's Degree
27,577 satisfied customers
The inetcpl.cpl etc and switching to firefox didnt help. Can
The inetcpl.cpl etc and switching to firefox didn't help. Can you check my account if I give you my password? I have no problem giving you my password.… read more
Viet - Computer Tech
Computer Technican
Bachelor's Degree
27,577 satisfied customers
i installed a security update on my laptop and it crashed,
i installed a security update on my laptop and it crashed, i had to do a complete restore and since then i have not been able to access my google e-mail account, i have filled in and submitted the for… read more
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
I have just set up a webcam, but I cannot get signed in because
I have just set up a webcam, but I cannot get signed in because my email address and password XXXXX not been accepted. What do I do now?… read more
online_help
Master's Degree
806 satisfied customers
i am entering my password which I know is correct and it is
i am entering my password XXXXX I know is correct and it is failing. Is this because thunderbird is not compatible with windows 7?… read more
Jerry
Computer Support Specialist
Bachelor's Degree
13 satisfied customers
My gmail address is ( still hopefully)[email protected]
My gmail address is ( still hopefully)[email protected] I recently upgraded my computer and retained this address and password XXXXX on the new computer. I transferred my old hard drive over to the new … read more
Andy
Design Engineer
MS Electrical Engineering
5,361 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
