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My Facebook fan page will not show in searches (either on Facebook

or Google)....
My Facebook fan page will not show in searches (either on Facebook or Google).
Ask Your Own Computer Question
Answered in 1 minute by:
2/21/2012
kooleraid
kooleraid, Consultant
Category: Computer
Satisfied Customers: 124
Experience: 17+ year Management and Engineering experience across both product development and technical services organizations.
Verified

kooleraid :

Hello!

Customer:

Hey!

kooleraid :

Hello and Welcome to JustAnswer!

kooleraid :

Let me know when you are ready

Customer:

Here's the deal. I created a fan page that is attached to my facebook account. I completed the set up 2 days ago and it still doesn't show up when people search for it.

kooleraid :

I see

kooleraid :

Did you publish it?

kooleraid :

Are you at least 18 years old and your Date of Birth is in your personal profile?

Customer:

I believe so. I check the tab that say unpublish to make sure it wasn't "check"

Customer:

yes older than 18

kooleraid :

ok

kooleraid :

When you go to your facebook home page -> left side toward the bottom under pages click to go the Page you created

kooleraid :

When your page shows up - on the right side of the pag do you see the Admin module?

Customer:

I see only my profile pic with Admin next to it

kooleraid :

Do you see the following:

kooleraid :

Use Facebook as USERNAME
Notifications
Promote with an Ad
View old Insights
Invite Friends
Invite Email Contacts

kooleraid :

In the Admin panel

Customer:

I don't see invite Friends or Email Contacts. I do see that in the get started tab

Customer:

I see everything else except Friends and Contacts

kooleraid :

Look at this line carefully

kooleraid :

do you have: Use Facebook as USERNAME
or

kooleraid :

do you have: Use Facebook as PAGENAME

Customer:

Use Facebook as Username

kooleraid :

So you changed your facebook to be your page instead of you then?

kooleraid :

Clicked it when you were setting up the page?

Customer:

I was asked to link or attach the page to my account to be able to mange it as the admin

kooleraid :

Yes that is fine but switch your facebook usage to be user not page

kooleraid :

Pages have likes, People have friends :)

Customer:

it is set as me (the user)

kooleraid :

ok now do you se the invite options?

Customer:

When I switch from user to the page name, the Friends and Contacts up

kooleraid :

It is like the leave box unclicked to publish i.e. true if unchecked / false if checked deal

kooleraid :

So the line reads to switch to whatever this line says click on the line if that makes sense

Customer:

click = unplublish

kooleraid :

If you are using facebook as you the line will say "Use Facebook as Pagename" as its the option to switch

Customer:

I see the invite Friends/Contact when in "use facebook as page name"

kooleraid :

there you go

kooleraid :

LIKE your page

Customer:

I have already

kooleraid :

OK

kooleraid :

Now "Edit" page

kooleraid :

Double check restrictions

Customer:

i don't c any restrictions that would cause problems.

Customer:

Page Visibilty check box is unchecked for unpublish page

kooleraid :

OK

Customer:

It is :) If I click it now it will switch to page.

kooleraid :

Click on unpublish and save the settings

kooleraid :

Then unclick to publish and re-save the settings

kooleraid :

Wait 24 hours

Customer:

seriously?

kooleraid :

Have someone try to go your page using its link - even if its not on search see if they have the permissions - get the error message or any message Facebook gives

kooleraid :

Yeah you were trying to use facebook as your page before it was indexed

kooleraid :

So now you have the page publish request plus it is you on facebook as you

Customer:

yes

kooleraid :

There are occasional bugs with Facebook so if it is a no go - next step we file a bug report

kooleraid :

But before that we can also have you create a 2nd TEST page - but don't do that for another 24 hours

Customer:

ok - i searched for it from another facebook account and no search result.

kooleraid :

Alright give it time.

Customer:

24hrs?

kooleraid :

Search engines I give it max 72 hours for removal, 48 hours for publish

kooleraid :

Facebook itself 24 hours oughta do it

Customer:

Summary

Customer:

Wait 24hrs and check if published. If not create test page. Should just delete the page and start over?

kooleraid :

You can do that as well

Customer:

this is BS, not u but this page trouble

kooleraid :

It is not the first I have seen it

kooleraid :

Just had another call similar yesterday from Australia

kooleraid :

I do understand though

kooleraid :

It is very frustrating

Customer:

At least I don't feel like a complete idiot

kooleraid :

I just did one the other day no problems so seems intermittent

Customer:

ok I'll give your suggestion a shot

kooleraid :

I know right because it is a simple thing like "even a caveman can do it" type deal, it is even more frustrating :)

kooleraid :

Sure thing!

Customer:

Thanks for your help

kooleraid :

You are most welcome! :)

Customer:

do I just click "Accept" to complete our transaction?

kooleraid :

Yes please

kooleraid
kooleraid, Consultant
Category: Computer
Satisfied Customers: 124
Experience: 17+ year Management and Engineering experience across both product development and technical services organizations.
Verified
kooleraid and 87 other Computer Specialists are ready to help you
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kooleraid
kooleraid
kooleraid, Consultant
Category: Computer
Satisfied Customers: 124
124 Satisfied Customers
Experience: 17+ year Management and Engineering experience across both product development and technical services organizations.

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