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Toshiba Satellite L505D S5965 lights but no display. Pulled…

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Toshiba Satellite L505D S5965 lights...
Toshiba Satellite L505D S5965 lights but no display. Pulled out battery no change. Plugged external monitor in, no change.... Read full answer
Toshiba Satellite L505D S5965 lights but no display. Pulled out battery no change. Plugged external monitor in, no change.
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Answered in 2 minutes by:
2/7/2012
Bernie
Bernie, Computer Specialist
Category: Computer
Satisfied Customers: 7,140
Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified
Verified
Hello,

Is the laptop on and displaying a black screen, or is it jet black? Try taking it into a pitch dark room to see if the screen is displaying anything at all.
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Customer reply replied 7 years ago
Jet black, no back light.
I see, it looks like the LCD has failed. To make sure, when you tested with an external monitor did you try to press the FN key then press F10 to toggle the display to the external monitor?
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Customer reply replied 7 years ago
Already tried external monitor, that doesn't work either.
I'm sorry unfortunately I don't have any further steps you can try, I can only diagnose this, as you might have suspected it is a hardware failure, either the LCD has failed, or the onboard video has gone out; LCD repair is about $50-$100, and the latter will mean the motherboard will need to be replaced and will cost several hundred ...If you are still in warranty, you can call the manufacturer # XXXXX on the warranty card that came with the computer to have it repaired. Any local shop can go ahead and repair either for you. You can use this mail-in laptop repair service that is very good and will give you an estimate of repairs:

http://www.laptoprepair.com/
Bernie
Bernie, Computer Specialist
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