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My name is James
Welcome to Just Answer
Toshiba's can be a bit tricky to restore
but do this
Power the Machine off
i'm on it now.
Ah ok ,
then why do you wish to restore ?
Whats the issue with the Machine
multiple issues.troubleshooter doesnt work.sometimes cant enter text in field.cant download some products.tried restore already.
i just bought it on the 12th of january
can only restore back to the 15th
Ok then a Factory Restore might be the best option for yo
Ill give you the Instructions
i made backup and repair disc.dont seem to work
Ok , you can Restore from the built in Recovery Section
Ok you need to do this
Power the machine totally off
Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears
Follow the On screen Instructions for a factory Restore
ok knoker1234. thats it?
will accept and try
Thats it just can be a bit tricky holding Zero and powering the machine on
come back any problems