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Hello are you there
Are you using a computer or laptop - when you plug in the MagicJack....do you see anything pop up at the bottom right of the screen near the time
Have you tried to plug it into various USB ports?
lap top and yes 2 different ports
have you tried both
has this ever worked on this laptop before
No second reply forth coming, so far assistance equals zero and worthless
hello...i keep trying to chat with you and you are not there or not replying?
Plug the Magicjack and download/install this software ----> http://tinyurl.com/6bs2olm
On the dialogue that appears, click run
Once complete, unplug and wait 5 minutes. Try again
If you are still unsuccessful then please reply back with any error messages or issues