How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Santonu Your Own Question
Santonu, Computer Support Specialist
Category: Computer
Satisfied Customers: 3831
Experience:  Diploma in Hardware
Type Your Computer Question Here...
Santonu is online now
A new question is answered every 9 seconds

PXE-E61: Media test failure, check cable PXE-M0F: Exiting

Customer Question

PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Broadcom PXE ROM
No bootable device -- insert boot disk and press any key

We turn on our Laptop and get this error all of sudden. How do i fix this? There was no disk as LT came with software factory installed.
Submitted: 5 years ago.
Category: Computer
Expert:  Santonu replied 5 years ago.

In most cases the error message appears due to hard drive failure. The system is trying to boot from network since it is unable to detect the hard drive and thus showing the error message regarding PXE

To confirm, restart the system and press F2 during startup to access BIOS setup utility (you need to repeatedly tap F2 after turning on the system)

(The exact key combination to enter BIOS setup may differ for your system. If F2 does not work, try F1 or Del during startup)

See if the hard drive is listed in the first page. If the system is able to detect the drive, it will show the model number of the drive, and in some system, its capacity.


If you do not find the model number of the hard drive OR it shows None (or Not detected) beside hard drive model name then the system failed to detect the hard drive.

If the hard drive is not listed, you can try the following steps to reset hardware once:

1 Disconnect the battery and ac adapter (if connected). If there is any devices connected to any of the USB ports, disconnect the same.
2 Wait for 5 minutes
3 Press and hold down the power button for 30 seconds and release power button
4 Reconnect the battery and ac adapter, and turn it on
5 Once the system starts, repeatedly tap F2 key to enter BIOS setup
6 Then press F9 to load default settings
7 Press F10 to Save and Exit setup

If it remains same, then the problem is with hard drive. In that case you need to replace the hard drive and then use a recovery disc to restore the system.
Gateway is the manufacturer of LT series netbooks. If the system is from Gateway, you can use the following link to get a recovery disc (if it is not from Gateway, let me know)