How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask TaylorTech Your Own Question
TaylorTech, Computer Repairer
Category: Computer
Satisfied Customers: 1822
Experience:  6 College Certificates, 16 years exp, Own Computer Business
Type Your Computer Question Here...
TaylorTech is online now
A new question is answered every 9 seconds

WindowsUpdate_0000057E" "WindowsUpdate_dt000"

Customer Question

WindowsUpdate_0000057E" "WindowsUpdate_dt000"
Submitted: 5 years ago.
Category: Computer
Expert:  TaylorTech replied 5 years ago.
Hiya, My name is Mike and I've been repairing and upgrading computers for over 10 years, I will help you to the best of my ability.

Problems like these originate from one of three places:

1.) Viruses
2.) Corrupted system files
3.) Or Software incompatibilities

The best, and only way to fix this type of issue is through process of elimination. (troubleshooting) Begin by performing a system restore back to a time before you began experiencing these problems. Hopefully you have system restore turned on and recognized this issue early enough to turn back in time. (new restore points write over old ones)

If this does not work you will be ready to update your virus software and perform a full system scan.

Next, go into windows update, view update history, and look for any patterns they may resemble a consistent decline after a particular update. This could point to an incompatibility with the update and a piece of software on your machine. Uninstall both the last good update and the first failed update since any noticable decline in update failures.

If none of these fix the issue you will then be ready to uninstall and reinstall your Microsoft office suite, in order to fix corrupted files from within office.

If this has not worked you will be ready to reload your operating system. Don't feel bad though, it happens to the best of us. And it is precisely why we should always keep a backup of all files. Hopefully you also have an image of your machine so that you can easily reload all settings and programs with just a few clicks. One such imaging programs is built into windows vista Ultimate, but there are also other reputable imaging programs available that you can purchase at your local retail store. Good luck, and happy troubleshooting!