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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37908
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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to delete a long running unknown script

Resolved Question:

to delete a long running unknown script
Submitted: 5 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 years ago.
Hi, and thanks for using Justanswer.com.

What kind of script is it?

Is it a virus/spyware?

When did this issue first occur?

Please provide more details. Thank you.
Customer: replied 5 years ago.
i find out about the script when i try to run a program
Expert:  Viet - Computer Tech replied 5 years ago.
What program? Or does it happen when running any program?

How do you know the script is running? What is the name of the process you see? Thanks.
Customer: replied 5 years ago.

I get a message at the bottom of the screen that system is unable to procede due

 

to a long runing script, I don't remember the programs it has happened several times

 

on diferent programs.

 

Expert:  Viet - Computer Tech replied 5 years ago.

Please try this: turn off your computer. Then turn it on, and right after the black screen with white text or the computer company logo disappears, press & release key F8 repeatedly until a menu appears, then you select Safe Mode with Networking (note: if there is no menu, then try the same steps again, but this time, press key F8 a bit earlier). Then login and click Start->all programs->accessories->system tools->system restore and restore the computer to any date before this issue has occurred.

 

Next, please go to Safe Mode with Networking again, then click below and click on Download Latest Version, to download and install the Malwarebytes Anti-malware software. Then scan your computer:
http://www.filehippo.com/download_malwarebytes_anti_malware/

 

Please let me know if there is still any issue later. Thank you.

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