Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I have Office Home and Student edition 2007, and I have
I have Office Home and Student edition 2007, and I have reinstalled it by using the CD. Now it asks for a product key (25 digits), which I cannot find because I don't have the original packaging any l… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I bought my computer from Best Buy in 02/25/11 ,Due to illness
I bought my computer from Best Buy in 02/25/11 ,Due to illness my Microsoft Word was not activated. When I try to use the PIN # XXXXX is not valid .I do not have a Product key . My val# XXXXX Best Buy… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Let me begin by saying I am not very computor savy. My laptop
Let me begin by saying I am not very computor savy. My laptop came with office 2007 installed. I want to send out resumes etc and cannot cut and paste. The tech at Best buy told me to buy a Product Ke… read more
Cris
Cris
3,719 satisfied customers
I bought an ASUS Netbook at Best Buy in Plantation, Florida
I bought an ASUS Netbook at Best Buy in Plantation, Florida and also purchased Microsoft Office. The sales person entered the PIN and retrieved the Product Key number. However, I have copied it as he … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,178 satisfied customers
How do I re-install Microsoft Office 2010 that was installedin
How do I re-install Microsoft Office 2010 that was installedin the computer at the factory. I purchased windows 7 at Best Buy Store. with everything pre-installed. Microsoft Office 2010 was pre-instal… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
I cannot activate Microsoft Office. I have a PIN number as
I cannot activate Microsoft Office. I have a PIN number as well as a Product Key number but keep getting error messages. What do I do next?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I bought windows 7 ultimate upgrade, but it was for Windows
I bought windows 7 ultimate upgrade, but it was for Windows Vista upgrade. I had already upgraded from Vista to windows 7 home premium. Now I cannot activate the ultimate version because it did a new … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
I purchased Microsoft Home and Student for my laptop on 03/10/10.
I purchased Microsoft Home and Student for my laptop on 03/10/10. This license is for 3 home pc's. This program was installed by Best Buys. I purchase a desktop in December 2010.I am trying to install… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
A month ago I boought a netbook @ Best Buy and had them load
A month ago I boought a netbook @ Best Buy and had them load Office Home & Student 2010 onto it. That computer was stolen. I bought a new one yesterday and would like to know if I can have the "office… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Dear Microsoft Support People, Help! I cant retrieve
Dear Microsoft Support People, Help! I can't retrieve my product key! And now the Office Installation Assistant will not let me turn off my computer! I purchased Office:mac 2011 (one user) from "Best … read more
Robert M.
Robert M.
Bachelor's Degree
3,618 satisfied customers
i am asked for my product key. i got it from the sticker on
i am asked for my product key. i got it from the sticker on the back and typed it in, and they said it was incorrect. i rechecked it three times, and still get the incorrect message. product key # XXX… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I purchased a HP Pavilon and Office Home 2010. The notebook
I purchased a HP Pavilon and Office Home 2010. The notebook was bad and I had received a replacement. I was ready to re-install 2010 and when I list the pin code, it says that I was sent information v… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Hi there, I have a problem and I sure hope you can assist me.
Hi there, I have a problem and I sure hope you can assist me. My husband bought me a brand new Vaio Desktop computer from his brothers-(brother-in-law). He had originally bought this for his wife, but… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
i want to install a hard drive that comes with a 20 pin plug
i want to install a hard drive that comes with a 20 pin plug and in the hard drive box it comes a 40 pin plug how do i install it… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,850 satisfied customers
I purchased the office home & student 2010 pk when I purchased
I purchased the office home & student 2010 pk when I purchased a new computer from Best Buy. I was having internet problems at the time and did not try to get my product key. When the internet problem… read more
Dustin
Dustin
Support Technician
8,074 satisfied customers
How can I get a new Product Key for my Windows XP Home. My
How can I get a new Product Key for my Windows XP Home. My Mom had a nephew over one day and he deleted most of the operation system. She had Home premuim, but the only disk that was at her house was … read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
I have re-installed Microsoft XP onto my laptop due to having
I have re-installed Microsoft XP onto my laptop due to having an infection on my laptop. Unfortunalty it will not accept the product key again, I have spoken to Microsoft and they have given me a new … read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
Last year (11/10/08) I purchased a computer system from Best
Last year (11/10/08) I purchased a computer system from Best Buy. I did not use the microsoft works very often. Then on Thanksgiving of this year I started to write poetry, going back to it each day t… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x