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Frederick S.
Frederick S., Computer Specialist
Category: Computer
Satisfied Customers: 8694
Experience:  Computer technician and founder of a home PC repair company.
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How do I stop Ping.exe from slowing down my computer. It keeps

Resolved Question:

How do I stop Ping.exe from slowing down my computer. It keeps coming back no matter what I do.
Submitted: 5 years ago.
Category: Computer
Expert:  Frederick S. replied 5 years ago.
Hi! My name isXXXXX look forward to assisting you and providing you with the information you need. Press CTRL + D to bookmark this page.

What does the window look like? Do you actually see a window that says 'ping.exe' coming up?

Customer: replied 5 years ago.
No, When my computer is working very slow, I go into Task Mgr and there is Ping.exe using the majority of Memory
Expert:  Frederick S. replied 5 years ago.
Hmm; the real ping program isn't something that would be using up memory or coming up on its own.

That's most likely some sort of malware/infection, unfortunately.

Fortunately, I know of a program that will take care of it.

Now, please go to this page:
(Type exactly as it appears if you cannot click it)

and download Malwarebytes for free. Simply click on Download file under the download link and forum link. Download, save, and run (install) it. You do not have to pay for the program at any time. It may prompt you for a trial; click “Decline”. Malwarebytes will then download updates, and then run the Quick Scan (Perform quick scan > Scan) and "Remove Selected" if it finds any items.

Once that is done, please restart your PC... If you're worried about how to get back to me, here's how:

The link should be automatically e-mailed to you each time I reply. You should have a few e-mails from me since the start of this discussion which will take you right back to this discussion. You may also go to (or, depending on which site you came in on) and select My Questions in the top right to return to the question. You may also press Ctrl+D to bookmark this page.

Let me know how it goes; thank you.


Frederick S. and 3 other Computer Specialists are ready to help you
Customer: replied 5 years ago.


Not sure if you got my reply. Your solution did find some malware on my computer but it did not stop the ping.exe from coming back. It comes back every few minutes and can tie up as much as 99% of my CPU memory.

Do you have any other ideas?

Expert:  Frederick S. replied 5 years ago.
Do you have any antivirus software installed?

Customer: replied 5 years ago.
Mcafee Total Protection is my av software
Expert:  Frederick S. replied 5 years ago.
Can you update the definitions and run a full scan and see if it detects it?

Thank you.

Customer: replied 5 years ago.

I am doing that as we speak. I will let you know if a bit.


Expert:  Frederick S. replied 5 years ago.
Okay. Great.
Customer: replied 5 years ago.


My problem was not solved. The ping.exe was not cleaned by McAfee.

Your solution did not fix the ping.exe problem.