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Ccleaner - this will remove unnecessary files from your PC and free up a significant amount of space, including temporary internet files and other junk files. It will also clean out the system registry, which is where all of your program pointers reside. Run the file and registry cleaner 2 or 3 times each, or until they do not come up with findings..
Malwarebytes - this will scan for and remove malware. Be sure to update it after you install it. Run this twice.
Let me know if you have any problems installing it or running it.
I ran it 3 times, it found 2 problems on the first pass, none on the next 2.
But still no google or bing
it did not work
can we resume on tuesday ? I am leaving shortly and will not be in the office on Monday.
I am back in the office. I am ready to restart troubleshooting this problem. Let me know what to do next at your convienience.
I reset the options as instructed. after restart IE I opened new tab, I noticed that "babylon" was a search engine ?? This is softeware that I tested several weeks ago to translate some documents. I attached an image. note the heading and the 2nd tab.
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