Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

what is cartridge error 50C on Dell AIO printer A940

Customer Question
?...
what is cartridge error 50C on Dell AIO printer A940 ?
Submitted: 6 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 1 minute by:
11/3/2011
Tech Support Specialist: RPI Solutions, Support Specialist replied 6 years ago
RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9,561
Experience: 5+ Years in IT, BS in Computer Science
Verified

Robert Preston :

Hello,

Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

Thanks and please click the green ACCEPT button if you are satisfied with my answer.

Thanks,
Rob

RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9,561
Experience: 5+ Years in IT, BS in Computer Science
Verified
RPI Solutions and 87 other Computer Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask RPI Solutions Your Own Question
RPI Solutions
RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9,561
9,561 Satisfied Customers
Experience: 5+ Years in IT, BS in Computer Science

RPI Solutions is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
HAVE HAD TO UNINSTALL/REINSTALL MY DELL PERSONAL ALL-IN-ONE
HAVE HAD TO UNINSTALL/REINSTALL MY DELL PERSONAL ALL-IN-ONE A10 PRINTER A940. NOW, I DO NOT HAVE ACCESS TO THE DELL ALL-IN-ONE CENTER!!! IS NOT SHOWN UNDER START - PROGRAMS - DELL PNTRS - A10PRNTR A94… read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
310 satisfied customers
HAVE HAD TO UNINSTALL/REINSTALL MY DELL PERSONAL ALL-IN-ONE A10 PRINTER A940. NOW, I DO N
HAVE HAD TO UNINSTALL/REINSTALL MY DELL PERSONAL ALL-IN-ONE A10 PRINTER A940. NOW, I DO NOT HAVE ACCESS TO THE DELL ALL-IN-ONE CENTER!!! IS NOT SHOWN UNDER START - PROGRAMS - DELL PNTRS - DELL A10 PRN… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have an A940 Dell computer and I keep getting the error code
I have an A940 Dell computer and I keep getting the error code "50C" - this code is not addressed in the manual. I have turned off the computer and taken out both cartridges and then put them in again… read more
Joe
Joe
Bachelor\u0027s Degree
32 satisfied customers
How do I correct a 50C cartridge error. I changed the ink
How do I correct a 50C cartridge error. I changed the ink and it still reads 50C caartridge errrror. It is a Dell printer model #A940. Pleas e-mail to [email protected]… read more
Jacob Mylan
Jacob Mylan
Owner / Engineer
Associate Degree
134 satisfied customers
I have aDell Personal AIO printer A960 Express service code8508495421 Service
I have aDell Personal AIO printer A960 Express service code8508495421 Service tag 3wpql31 When I attempt to print an item the screen on the printer reads: :Hardware Error": 0502 What should I do?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I recently purchased a new CPU Tower only and during all the
I recently purchased a new CPU Tower only and during all the connections, my Dell AIO printer A940 keeps coming up as an error when I tried to print. What did I do wrong. I need to print documents. Pl… read more
Claws224
Claws224
CIO
5,160 satisfied customers
what would it take to get rid of that hardware error 0502 cartridge
what would it take to get rid of that hardware error 0502 "cartridge stall" in the old A940 printer I gave up on and retired.??? I never found anything to explain the problem- I would just follow the … read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I just had an windows 7 upgrade on my computer. the problem
I just had an windows 7 upgrade on my computer. the problem is when I try to print something I get an error When I check the devices and printer section it states the printer is ready. I have all dell… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
You already have my $18 for a question which I do not believe
You already have my $18 for a question which I do not believe was handled well enough. The solution lasted for 2 days!. My Dell printer will not print!!!It is an A10 Printer A940!… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
My Lexmark X6100 is giving me the message: Cartridge error.
My Lexmark X6100 is giving me the message: Cartridge error. I turned it off, unplugged from the wall. Removed Cartridges, and replaced them again. Turned the printer back on and still get the same mes… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I have a Dell a940 printer. When I try to print or copy the
I have a Dell a940 printer. When I try to print or copy the copy quality is very faint. I have changed ink cartridges recently and the computer does not show that it is low on ink. Is there something … read more
RPI Solutions
RPI Solutions
Support Specialist
Bachelor's Degree
9,561 satisfied customers
Hi, We have a 966 all in one printer, it has developed a
Hi, We have a 966 all in one printer, it has developed a fault, it reads, " Cartridge Error 1203 consult user guide" user guide tells you nothing about this error message, any answers please?… read more
RPI Solutions
RPI Solutions
Support Specialist
Bachelor's Degree
9,561 satisfied customers
I want to e-mail pics from my All-in-one printer. I need to
I want to e-mail pics from my All-in-one printer. I need to change my e-mail address as the old one is coming up and it cannot connect. How do I do this? Thanks… read more
RealGuru, MCSE/MCNE
RealGuru, MCSE/MCNE
34 satisfied customers
I dont have the software for my A10 printer model A940. How
I don't have the software for my A10 printer model A940. How do I fix a 50C cartridge error?… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I am trying to reconnect my Lexmark X5150 printer to my computer.
I am trying to reconnect my Lexmark X5150 printer to my computer. I followed all the instructions on the disc, but am receiving an error message saying " cartridge error 50C." The cartridges and print… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Yesterday I talked with one of your associates because I was
Yesterday I talked with one of your associates because I was getting a cartridge error message for my Dell A940 printer. He had me download new drivers and it worked fine yesterday. Today when I went … read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I have a Dell A940 printer. It has stopped printing although
I have a Dell A940 printer. It has stopped printing although it will copy. I had an error message 50C. I have attempted to follow the manual instructions by putting in new ink cartridges. It still wil… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
My dell AIO 944 indicates there is a paper jam - however, ...
My dell AIO 944 indicates there is a paper jam - however, there is not. Now the screen on the printer keeps instructing me on how to change the cartridge and I cannot get the printer to print. What ca… read more
Sean Juan
Sean Juan
Wintel Engineer
Bachelor's Degree
32 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x