Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

how to get back standard view on my gmail

Customer Question
?...
how to get back standard view on my gmail ?
Submitted: 6 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 12 minutes by:
10/25/2011
Tech Support Specialist: Cris, Support Specialist replied 6 years ago
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,582
Experience: 10 years of IT experience in both business and residential.
Verified

ITTechQ&A :

Hello, Thank you for contacting JustAnswer.com, I am Cris.

ITTechQ&A :

Please explain in detail the problem you are facing.

JACUSTOMER-pptk5r90- :

I accidentally switched from "standard view' tO "basic html"

ITTechQ&A :

OK, give me a moment to give you a link.

ITTechQ&A :

Please use this link. Let me know the outcome.

Click here>>>http://mail.google.com/mail?nocheckbrowser.

ITTechQ&A :

Click here>>>Gmail

JACUSTOMER-pptk5r90- :

Let me try it now...Iwill be back to you with the results...if we lose contact, how to I resume contact with you?

ITTechQ&A :

press Ctrl+D to save this page to your favorites. Use the 2nd link it will open in 2nd window and leave this one open.

JACUSTOMER-pptk5r90- :

I tried both links twice.each time it opened my gmail in the basic html view.

ITTechQ&A :

Look at your gmail account at the bottom you should see a Gmail View with link for "standard view" click on it.

JACUSTOMER-pptk5r90- :

do you mean open for e-mails??

ITTechQ&A :

No from the inbox main page of your gmail.

ITTechQ&A :

At the bottom of the page you will see "Gmail View" click on "standard view" to change back.

JACUSTOMER-pptk5r90- :

ok...i,ll get back to you

JACUSTOMER-pptk5r90- :

I opened my gmail account...it opened with the basic hjtml as it has been do ing all along. there was nothing at the bottom of the screen...it was all blank

ITTechQ&A :

right underneath the last email.

JACUSTOMER-pptk5r90- :

Iwill try again

ITTechQ&A :

look for google view

ITTechQ&A :

I sorry it should say Gmail View in a tan box. If you click on the link standard(in blue) it changes the gmail view back to standard.

JACUSTOMER-pptk5r90- :

it is very difficult to explain my last few e-mails had attached douments that I downloade..now all that coes up are the docs.

JACUSTOMER-pptk5r90- :

However, before speaking to you, I waas able to bring standard up but ithe next time I had tjhe same problem

ITTechQ&A :

Please do the following use the link I have provided. When this should bring you to the inbox of your gmail page. Towards the bottom there is a tan box click on "standard" that will change the view.

JACUSTOMER-pptk5r90- :

ok

JACUSTOMER-pptk5r90- :

let me try something...

JACUSTOMER-pptk5r90- :

if I lose you, please tell me how tpo gain accesss to youi again...this will only take a few monutes

ITTechQ&A :

Did you press CTRL+D and save this page to your favorite?

JACUSTOMER-pptk5r90- :

yes..but I have to insert a new link...will thecentral+d still hold???

JACUSTOMER-pptk5r90- :

xI think I can explain without leaving this page i will be back to you in a few minutes

ITTechQ&A :

sure

ITTechQ&A :

How are you making out?

JACUSTOMER-pptk5r90- :

(1) go to "html view google" (2) click on the first article (3) in the article there are 2 links the first is to take you to html. ..the 2nd to standard...here is the crazy part...some times the first link wil bring up the standard view...but as soon as you shut down you must go through this each time...it does not change permantly.... the 2nd linke SOMETIMES TAKES YOU TO STANDARD...BUT AGAIN NOT PERMANENTLY.

ITTechQ&A :

What web browser are you using? Internet Explorer?

JACUSTOMER-pptk5r90- :

YES

ITTechQ&A :

On internet explorer up top click on "Help" then about internet explorer on the drop down.

What version of internet explorer are you using?

JACUSTOMER-pptk5r90- :

JUST HAD A TJHOUGHT....ONCE AT STANDARD, iF i PULL DOWN THJE LATEST E-MAIL, MAY BE i'LL FIND THE LANGUAGE YOJ ARE4 L;OOKING FOR...SHALL i TRY IT???

ITTechQ&A :

Well if your browser is outdated that is why it probably reverts back to basic html

ITTechQ&A :

Once your in standard you don't see what I am referring to..only when your in basic and want to change to standard.

ITTechQ&A :

I will be leaving about 10mins

ITTechQ&A :

Can we continue either later on tonight or tomorrow?

JACUSTOMER-pptk5r90- :

YES AFTER 8.00p.m. hOW DO i GET IN TOUCH WITH YOU???

ITTechQ&A :

Yes that time works for me.

Save this page to your favorites/bookmarks, so you can easily get back to the site. When you reach the site click on login (top right) and use the email you created the JustAnswer account with. If you don’t know the password click on “forgot password” and it will be sent to your email. Once you are logged in click on “my questions” to get back to our conversation.

When either you or I type a message in the chat if the other person is not in the chat session you will be notified via email.

JACUSTOMER-pptk5r90- :

GOOD....MAYBE THERE WILL B EWSOME GOOD NEWS...OVER AND OUT

ITTechQ&A :

Talk to you later.

ITTechQ&A :

A little later then planned but I am currently on if you would like to continue.

JACUSTOMER-pptk5r90- :

are you there???

JACUSTOMER-pptk5r90- :

I HAVE SOME NEWS

ITTechQ&A :

Hi, yes I am here.

Ask Your Own Computer Question
Tech Support Specialist: Cris, Support Specialist replied 6 years ago
Hi,

Sorry could not get to you on time before you logged off.

What good news do you have?
Ask Your Own Computer Question
Customer reply replied 6 years ago
I fixed the problem. but your questions and suggestions were not part of the solution.. I am most anxioos to tell you in detail how I arrived at at a solution. Please tell me if you are intyerested. In any event, I Do APPRECIATE THE TIME YOU SPENT AND i WOULD LIKE TO PAY APORTION OF THE PRICE YOU ORIGINALLY QUOTEDI.
Tech Support Specialist: Cris, Support Specialist replied 6 years ago
Hi,

Sure I would definitely like to hear how you were able to solve the problem.

Unfortunately, I don't have any control of changing the set amount. However you do not have to "Accept" if you are not satisfied, I understand.
Ask Your Own Computer Question
Customer reply replied 6 years ago

As stated in an earlier reply, I clicked on the article that came up following using "html view google". I than clicked on link to take me to "basic html" and as usual my standard view came up...I then sent the screen to shortcut to my desktop and that did the trick

 

I think it would be grossly unfair to indicate I was not satisfied with the work but if that is the only way I can reach an equitable financial arrangment I will have to say"not saisfied" I wait for your response before my dcision.

 

 

 

 

 

 

 

Tech Support Specialist: Cris, Support Specialist replied 6 years ago
OK,

Glad you could resolve the issue.
Ask Your Own Computer Question
Ask Cris Your Own Question
Cris
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,582
6,582 Satisfied Customers
Experience: 10 years of IT experience in both business and residential.

Cris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Cannot access emails on as are asked for username and
cannot access emails on***@******.*** as are asked for username and password ***** we have never had to put in before and so do not know what to give. … read more
John
John
System/Network administrator
High School or GED
2,059 satisfied customers
Every time i press the w key it continues to run the letter
every time i press the w key it continues to run the letter uncontrollably. My laptop is new and it is not the key getting physically stuck. Any ideas? … read more
Moses C
Moses C
Bsc
339 satisfied customers
In reporting a sale with 11 buy entries, the cost basis of
In reporting a sale with 11 buy entries, the cost basis of $22164.66 is icorrectly totaled by Turbo Tax as $22162.14. This is in error by $2.52 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I downloaded firefox but the program will not open. Never on
I downloaded firefox but the program will not open … read more
Moses C
Moses C
Bsc
339 satisfied customers
The computer was updating and then there was an error
the computer was updating and then there was an error message that said it could not complete updating error message Ox80070652...I have an Acer PC … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
I have a question. Everytime I download a picture from the
Hi Andy, I have a question. Everytime I download a picture from the internet, Microsoft Photo launches. How do I stop this? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
433 satisfied customers
Why do I get return texts saying lyft have a problem with my
why do I get return texts saying lyft have a problem with my payment method. … read more
Kris R
Kris R
IT Manager
Computing
2,652 satisfied customers
My kensington expert mouse has stopped in win 10. changed
my kensington expert mouse has stopped in win 10. changed batteries and rebooted 3 times. any help? … read more
Kris R
Kris R
IT Manager
Computing
2,652 satisfied customers
I must have made a wrong setting in Win 10 and have been
I must have made a wrong setting in Win 10 and have been trying to get back to normal. Much has been reset, but there are so many settings, I've become confused. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
971 satisfied customers
If i was streming something from crom an exatly hit face
hi if i was streming something from crom an exatly hit face book could they see the vidieo … read more
Kris R
Kris R
IT Manager
Computing
2,652 satisfied customers
Setup. Smarttab ST7150. New. Charge. I understand very
setup JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: smarttab ST7150 JA: How old is your Smart Tab? Customer: new JA: What have you tried so far with your Sm… read more
Kris R
Kris R
IT Manager
Computing
2,652 satisfied customers
Today I received on my i Mac a pop up apparently from Google
hello. today I received on my i Mac a pop up apparently from Google suggesting that I update my security check. Seemed sensible so I did. I then spent hours going in circles with Google frequently ask… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
433 satisfied customers
My screen jumps all over.malware protection will not stay
my screen jumps all over.malware protection will not stay on. … read more
Mr.Med
Mr.Med
943 satisfied customers
I tried your suggested remedy but still cannot print. The
I tried your suggested remedy but still cannot print. The red lights are on saying paper jam, but there is no jam. It also says no ink, but again I put in two new cartridges. When I try to print the I… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
70 satisfied customers
I want to install netframe 4.6.1 but everytime I failed. Hp
I want to install netframe 4.6.1 but everytime I failed … read more
Cody
Cody
Computer Science
1,704 satisfied customers
My audio isnt working. Asus laptop windows 10 republic of
asus laptop windows 10 republic of gamers gaming laptop … read more
Cody
Cody
Computer Science
1,704 satisfied customers
Help me connect to wifi. How do I connect toWiFi? No Much! I
Help me connect to wifi JA: Who makes your router? Customer: How do I connect toWiFi? JA: The Network Technician will be able to walk you through that. What have you tried so far? Customer: No Much! J… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I cannot install Updates because of error Oxc1900209.
I cannot install Updates because of error Oxc1900209 … read more
Cody
Cody
Computer Science
1,704 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x