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Dan - Master Tech
Dan - Master Tech, Computer Support Specialist
Category: Computer
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Experience:  Over 35 years experience in the service and repair of all types of electronic equipment.
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Why do I get the Message not connected to Internet when I

Resolved Question:

Why do I get the Message "not connected to Internet" when I try to get update for Photoessntials?
Submitted: 5 years ago.
Category: Computer
Expert:  Dan - Master Tech replied 5 years ago.

Dan - Master Tech :

Greetings, if you are connected to the internet and all other programs and browsers function properly then you may have a problem with the Microsoft default firewall or any third-party firewall denying the update access to the internet. You may need to go into the settings to allow the program permission or to temporarily disable the firewall altogether.

Dan - Master Tech :

If you need additional information or assistance please let me know. Dan

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