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Are these documents that you created in Word 2007 or from a different program or from someone else?
What is the extension of the files that you are trying to open .doc, .docx, or something else?
some i created some from other sources some pdf some .doc I can create new docs and see them fine it's existing docs that I have troubled seeing I think somehow the files where converted
What OS are you using? XP, Vista, or Windows 7
Right click on one of the documents that will not open correctly.
Click on the details tab
Under the section FILE, what is the document type?
I I don't see file
does the file have a .doc or docx extension?
I click on the MS office synbol at the top left. That opens a box w/ a list of recent docs. I click on the doc I want. Some open and are readable, some are not
What happens if you open the document select the text and change the font to something like arial or time new roman?
One other thing to try:
When I click on the file to open it a box opens it says file conversion- name of doc
It asks me to select the encoding that makes the file readable
pick encoded text, then Other encoding. Let me know what you get
I don'e see"encoded text" 3 choices Windows (default) MS-DOS Other encoding when I select other I get a list of options
I've tried auto select and a couple of others
choose windows, then what happens
Hello,Thank you for contacting Just Answers, my name is Sherry. you can download this tool and run it, it should fix the file issues. http://support.microsoft.com/fixit/