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There are known issues right now with Internet Explorer and many web sites. The easiest way to get you back up and running would be to use an alternative web browser which is faster, more secure, and more reliable than Internet Explorer. You can use Firefox for free. Please download it from here: www.firefox.com
Once you’ve downloaded it, please open it, install it, then run the program. Go to web sites and try to download, and see if functionality is normal. If it is, that’s simply because many major web sites are still working out problems with updates to Internet Explorer 8 and the new Internet Explorer 9, so you can use Firefox for a few days/weeks until it works or you can just stick with Firefox indefinitely for all of your web browsing needs.
Let me know how it goes; thank you.
unable to downlaod from the internet
Let's see if we can do a reset of Internet Explorer and set it as your default to resolve that issue. Before doing that, though, go ahead and press CTRL + D on your keyboard to add this page to your Favorites, or click on Favorites > Add to Favorites to add this page to your Favorites that way so that you can easily return to it once you open up Internet Explorer again.
Go to Start menu > Default Programs... Pick Set your default programs Click "Internet Explorer" on the left side then click Set this program as default then OK out of that window...
Then, in Internet Explorer, please go to Tools > Internet Options. (If you don't see Tools, tap ALT, or hold ALT and while holding ALT, press T) Click on the Advanced tab... Click Reset, then Reset again. Click OK out of those windows once it's complete and close all Internet Explorer windows… and then open up Internet Explorer again. Let me know if you're then able to get on the Internet and download without issue.. Thanks.
still not working. This I have tried already several times
ok... i did what you said.
I created another admistration user account and opened it.
yahoo toolbar was allowed when block appeared.
i went to firfox and started the download and i tried to install it. It started to work then was unable to download / finish do to a corupt file.
I then thought maybe yahoo was corupt so i deleted the user and created another.
i downloaded firefox and ran it without issue.
i opened my work email and was able to download xls files.
Now.... i would like to find and delete the corupt file so i can use IE