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Josh, Support Specialist
Category: Computer
Satisfied Customers: 18977
Experience:  5 years as Network Admin, 10+ years of IT support
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How do I get my ISP user name and password XXXXX by ISP.

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How do I get my ISP user name and password XXXXX by ISP. Is it the same as my aol password XXXXX user name?

I am not sure what you are asking.

Please describe in more detail
Customer: replied 5 years ago.

I needed to get a new modem which I was going to install/hook up; but one of the things they tell me to do is that the modem will need to detect my internet provider's settings. After that they say enter "user name and password" provided by the ISP.


I don't know what that is nor where to find that information

Who is your ISP?
Customer: replied 5 years ago.
Tell me what an ISP is? That's my problem since I don't know
Internet Service Provider...

Comcast, Time-Warner, etc. It is the company that services your internet/cable/etc
Customer: replied 5 years ago.
It is not the same as AOL.

If you do not know your Verizon username and password XXXXX you can use this link to recover your user name and reset your password.

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