Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Recently I called a support service that run virus scan. Do
Recently I called a support service that run virus scan. Do you possibly have that phone number … read more
Mr.Med
Mr.Med
1,867 satisfied customers
I just got on our time. It was suppose to be $9.00 for 6 months.
I just got on our time. It was suppose to be $9.00 for 6 months. now they took out $57 dollors and change from my credit card. I don't want that taken out of mt credit card. I didn't know it was that … read more
NetworkConsultant247
NetworkConsultant247
12 satisfied customers
I have Trend microTitanium Maximum security I got a notice
I have Trend microTitanium Maximum security I got a notice that my subscription was up so I tried to renew it. When I got my credit card charges, it showed 3 charges $34.55, 38.87and 43.20. When I tri… read more
Jeremy
Jeremy
901 satisfied customers
I have purchased a Trend Micro titanium Internet Security Renewal
I have purchased a Trend Micro titanium Internet Security Renewal and after sveral trys was unable to install it. stated I needed to update,so i did. then when Itried to install it again it stated i h… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,788 satisfied customers
Dear customer support, I have bend a Trend Micro customer for
Dear customer support, I have bend a Trend Micro customer for several years. In March I bought a new desktop and arranged with you to transfer my Trend software to my new computer. My wife's laptop al… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I bought the Trend Micro AntiVirus for my PC a couple of years
I bought the Trend Micro AntiVirus for my PC a couple of years ago. But I lost my Hard Drive a few days ago and I got a new one. But I lost my connection with Trend Micro AntiVirus which I had a subsc… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
Iwant to cancel my trend micro, but I cant find my account.
Iwant to cancel my trend micro, but I can't find my account. My order #7026745926 password XXXXX can you help [email protected]… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I need to cancel the renewal for my pc-cillin internet security
I need to cancel the renewal for my pc-cillin internet security 2007.I no longer have the I the laptop on which it was installed. I have purchased a new laptop w/ trendmicro titanium. I would like a t… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I need to renewe our anti virus protection with you , as our
I need to renewe our anti virus protection with you , as our automatic renewal to last year's order # XXXXX didn't occur. This could have happened because our credidt card was misused & a new one issu… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
I want to cancel my trend account and take me off the automatic
I want to cancel my trend account and take me off the automatic renewal and take the payment off my credit card bill… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,788 satisfied customers
I would like to know who gave you the authority to take money
I would like to know who gave you the authority to take money out of my account and renew my subscription when I had no intentions of doing so. I just found out about this when I went to pay my bills … read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,028 satisfied customers
Tried to download your improved Titanium Software. I was told
Tried to download your improved Titanium Software. I was told I had to remove existing Trend Micro program. I did that - then tried to install Titanium. It failed to install the T. Now I am without vi… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I renewed my subscription, but I never downloaded it 30 days
I renewed my subscription, but I never downloaded it 30 days later. It has now expired. Please update so I can download this subscription.… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I have purchased a renewal of my software that was ordered
I have purchased a renewal of my software that was ordered on May 19, 2010 but I need the serial number to update the Trend Micro please send me by my E-Mail so I can get start on it today or soon bef… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I have accidentely deleted the email from yourselves regarding
I have accidentely deleted the email from yourselves regarding an automatic security software undate for 2010 which I wish to cancel and do not want it to go onto my credit card. Could you please rese… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
You said I do not have any account any longer but I did renew
You said I do not have any account any longer but I did renew via a credit care.Please advice. Rosemary Connolly… read more
Jared Tarbox
Jared Tarbox
Remote IT Specialist
Vocational, Technical or Trade Scho
28 satisfied customers
I believe my subscription is about to end and yet Norton tells
I believe my subscription is about to end and yet Norton tells me I have 368 days left. How can that be?… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
scan indicates TROJ_GEN.SFB threat. Infected file A9 installer_77013615(2)exe.
scan indicates TROJ_GEN.SFB threat. Infected file: A9 installer_77013615(2)exe. Following directions on what to do I may have accidently uninstalled Trend Micro. Was renewed in 7/14/09.… read more
Robert M.
Robert M.
Bachelor's Degree
3,613 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x