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How do I fix Invalid Floating Point Operation error mess

Customer Question
How do I fix "Invalid...
How do I fix "Invalid Floating Point Operation" error message
Submitted: 6 years ago.Category: Computer
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Answered in 2 minutes by:
8/9/2011
Tech Support Specialist: lifesaver, Computer Software Engineer replied 6 years ago
lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5,962
Experience: Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
Verified
Hi ,
Welcome to


When do you get this error message?

When did this problem start?
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Customer reply replied 6 years ago

When I'm using Retail Pro.

 

Quite a while ago, but in the past couple weeks it's been popping up much more often.

Tech Support Specialist: lifesaver, Computer Software Engineer replied 6 years ago
Please visit the link below:

http://www.combofix.org/downloadlink.php

Its a file named combofix..Save combofix to your desktop and run it.

It will create a log after it is finished,Post back the log

Regards.
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Customer reply replied 6 years ago
We have Windows Server 2003 R2. This doesn't work with our system.
Tech Support Specialist: lifesaver, Computer Software Engineer replied 6 years ago
Please reconfirm whether it is windows server 2003 or windows XP.

The operating system specified in original question is windows XP.
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Customer reply replied 6 years ago
We were incorrect the first time; sorry. It is server 2003.
Tech Support Specialist: lifesaver, Computer Software Engineer replied 6 years ago
Run hijack this from link : http://free.antivirus.com/hijackthis/

Do a system scan onlyusing hijack this.Once the scan is complete, the scan button will read "Save log".

Post the log details in your next reply or upload the log to www.wikisend.com and give me the download link.

let me know if you face any problem.
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Customer reply replied 6 years ago

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:16:52 PM, on 8/9/href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html1
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Apps\Retail\Rpro\V8LICENSESERVER.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Apps\Retail\Rpro\Schedule.exe
C:\Apps\Retail\Rpro\EXCHANGE.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\calc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Apps\Retail\Rpro8.exe
C:\PROGRA~1\MICROS~1\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\HPMYNSTV\HijackThis[1].exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://iesetup.dll/softAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myups.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html10302101252.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [MVS Splash] "C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe"
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\StartMyagtTry.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [PhilipsRemote] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\PhilipsRemote.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [P-Install] D:\Install\installerp1.exe e
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Gbridge] "C:\Program Files\Gbridge LLC\Gbridge\pstartw.exe" "C:\Program Files\Gbridge LLC\Gbridge\Gbridge.exe" -autostart
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RPRO Scheduler.lnk = Retail\Rpro\Schedule.exe
O4 - Global Startup: Shortcut to EXCHANGE.exe.lnk = Retail\Rpro\EXCHANGE.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O15 - Trusted Zone: http://*.mcafee.com (HKLM)
O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://ads.tw.adsonar.com
O15 - ESC Trusted Zone: http://js.adsonar.com
O15 - ESC Trusted Zone: http://lt.andomedia.com
O15 - ESC Trusted Zone: http://o.aolcdn.com
O15 - ESC Trusted Zone: http://www.aolcdn.com
O15 - ESC Trusted Zone: http://rmd.atdmt.com
O15 - ESC Trusted Zone: http://view.atdmt.com
O15 - ESC Trusted Zone: http://at.atwola.com
O15 - ESC Trusted Zone: http://cdn.atwola.com
O15 - ESC Trusted Zone: http://cdn.at.atwola.com
O15 - ESC Trusted Zone: http://esales.brooksrunning.com
O15 - ESC Trusted Zone: http://siterecruit.comscore.com
O15 - ESC Trusted Zone: http://content.dl-rms.com
O15 - ESC Trusted Zone: http://a.espncdn.com
O15 - ESC Trusted Zone: http://adsatt.espn.go.com
O15 - ESC Trusted Zone: http://espn.go.com
O15 - ESC Trusted Zone: http://log.go.com
O15 - ESC Trusted Zone: http://streak.espn.go.com
O15 - ESC Trusted Zone: http://player.play.it
O15 - ESC Trusted Zone: http://an.tacoda.net
O15 - ESC Trusted Zone: http://anc.tacoda.net
O15 - ESC Trusted Zone: http://anrtx.tacoda.net
O15 - ESC Trusted Zone: http://www.ups.com
O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1192824362765
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{495B0CEF-C674-4330-B913-E7BD8F952F9E}: NameServer = 216.165.129.157
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: DCS Loader (DCSLoader) - Oki Data Corporation - C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: McAfee SiteAdvisor Enterprise Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Retail Pro V8 License Service (RProV8LicSvr) - Unknown owner - C:\Apps\Retail\Rpro\V8LICENSESERVER.exe
O23 - Service: McAfee Peer Distribution Service (RumorServer) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe

--
End of file - 11807 bytes

Tech Support Specialist: lifesaver, Computer Software Engineer replied 6 years ago
Ok.

There seems to be nothing wrong with the log.

please run a scan using free version of clamwin

http://www.clamwin.com/content/view/18/46/

Also let me the version of retail pro youa re running.
Ask Your Own Computer Question
Customer reply replied 6 years ago

 

Scan Started Tue Aug 09 14:43:45 2011

-------------------------------------------------------------------------------

 

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][5].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][4].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][5].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][4].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][5].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][3].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][5].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Cookies\[email protected][4].txt: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\fla2Ahref="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\fla2AD.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\fla2C5.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\fla2C6.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\fla2C7.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\fla2Chref="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\~DF1href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.htmlBB.tmp: Permission denied

WARNING: Can't open file C:\Documents and Settings\Administrator\Local Settings\Temp\~DF5E13.tmp: Permission denied

WARNING: Can't open file C:\pagefile.sys: Permission denied

WARNING: Can't open file C:\WINDOWS\system32\config\default: Permission denied

WARNING: Can't open file C:\WINDOWS\system32\config\SAM: Permission denied

WARNING: Can't open file C:\WINDOWS\system32\config\SECURITY: Permission denied

WARNING: Can't open file C:\WINDOWS\system32\config\software: Permission denied

WARNING: Can't open file C:\WINDOWS\system32\config\system: Permission denied

WARNING: Can't open file C:\WINDOWS\Temp\hlktmp: Permission denied

 

C:\Documents and Settings\Administrator\Local Settings\Temp\NERO13349\Toolbar.exe: Adware.Search-63 FOUND

----------- SCAN SUMMARY -----------

Known viruses: 101650href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html

Engine version: 0.97.1

Scanned directories: 97href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html1

Scanned files: 146634

Infected files: 1

 

Data scanned: 21505.70 MB

Data read: 30414.53 MB (ratio 0.71:1)

Time: 91href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html6.7href="http://www.justanswer.com/computer/5dxo7-fix-invalid-floating-point-operation-error-mess.html1 sec (153 m 6 s)

 

--------------------------------------

Completed

--------------------------------------

 

It's Retail Pro 8.6.

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I have been trying to get into Microsoft account for 2 days***@******.*** will not accept my password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Skype is not working. About a week ago. I have tried
skype is not working JA: When did you last update Skype? Customer: about a week ago JA: What have you tried so far with your Skype? Customer: I have tried changingthe souns preferences JA: Anything el… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Its amrita...my google n facebook account has been hacked by
hi its amrita...my google n facebook account has been hacked by someone n who ever has done this change all my details n password ***** can i get my paasword for google account as he changed my all de… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have tried to reinstall Trend anti virus on my desktop but
I have tried to reinstall Trend anti virus on my desktop but am unable because you sayI have exceeded my limit on multiple devices. I have explained to you that this is not true, but to no avail. Beca… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
My computor says i owe you money. Not sure. About a week.
my computor says i owe you money JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: not sure JA: How long has this been going on with your computer? What have yo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
How do I add ESPNU to my subscription? No idea. Says I do
How do I add ESPNU to my subscription? JA: When did you last update ESPN? Customer: no idea JA: What have you tried so far with your ESPN? Customer: yes says I do not have full subscri[tion JA: Anythi… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I keep getting Emails moved to clutter, which I want to
I keep getting Emails moved to clutter , which I want to access , but can't . … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Its my phone i accidently hit reset and now i cant turn the
its my phone i accidently hit reset and now i cant turn the phone on as it should be its an lgharmonysmartphone … read more
Moses C
Moses C
Bsc
330 satisfied customers
Team, I switched of my iPhone 10 yesterday and try to start
I switched of my iPhone 10 yesterday and try to start again this morning, but after putting the pin in, nothing is happening, what to do to fix it? thanks a lot Klaus … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
960 satisfied customers
I have a Systemax PC that is not booting. I have tried
I have a Systemax PC that is not booting. I have tried startup repair as well as system restore. I do not have a backup CD, but it is a genuine windows machine. … read more
Donna French
Donna French
Bachelor of Science
36 satisfied customers
I need to sign up for Microsoft word. T. Bealmear. July 26,
I need to sign up for Microsoft word. Richard T. Bealmear … read more
Moses C
Moses C
Bsc
330 satisfied customers
My new norten sec will not download on my second computer.
my new norten sec will not download on my second computer. … read more
Moses C
Moses C
Bsc
330 satisfied customers
I have Windows10. How do I print selected text? HP Envy
There is not any "Selected Text" on the printer menu … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
이메일이 도용당하고 있어요. 찾아와야하는데 힘들어요. 도와주세요. 이메일로 비번을 요청해봤는데 2-3일을
이메일이 도용당하고 있어요. JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: 찾아와야하는데 힘들어요. 도와주세요 JA: How long has this been going on with your computer? What have you trie… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have uninstalled and reinstalled fire have al the add on
I have uninstalled and reinstalled fire have al the add on disabled I did downloas the lates nvidia driver I ge the goggle saerch to come up on the desktop but when ever i try to click something on th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Unable to print from pc. Hpofficejet4620. 2 days after
unable to print from pc JA: What's the brand and model of your printer? Customer: hpofficejet4620 JA: How long has this been going on with your printer? Customer: 2 days after opdates JA: When did you… read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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