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Please do the following:1. Uninstall the program from Control Panel
2. Cleanup with CCleaner
Cleanup with CCleaner NOTE: If you are using a program named Roboform, please do not proceed with CCleaner cleanup. Roboform Data will be removed by CCleaner.
Please download the FREE version of CCleaner from this link: Download FREE CCleaner Here
or this link http://www.piriform.com/ccleaner/download/standard
After you download the free tool, install it and run the scans and tests. By default, it runs CLEANER
to cleanup from all system mess which includes all unwanted files, temporary files, temporary internet files, orphaned files and more. Make sure that all this mess that the Cleaner program has detected is removed. This will free up some space in your hard drive while speeding up your system as well.
Next, run REGISTRY
Cleaner and fix the found problems. Run this REGISTRY
cleaner several times and fix the issues until no issues will be found.
In order to run the Registry cleanup mode, open CCleaner, then look at the left panel of the CCleaner window. Locate and click the Registry link there and that should give you the Registry cleanup mode. Then click on the Scan for issues button. When the scan reached 100%, click FIX issues to remove the errors from your system. Then click the Scan for issues again then FIX whenever issues are still found. When no issues are found, close CCleaner.
After the cleanup, restart the computer. After restarting, re-install the program using your installation disc.3. Re-install the Program
I hope that helped.