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is the computer open
do you have access to the motherboard?
yes and yes
when was it working last time
right before I opened it to install a 2ndharddraive
its a velocity E2250 with the ASUS MB
was installing a seagate 2TB SATA under the main HD
connected the molex and sata
after screwing the hd in the bay
when conencting the sata (right near the green LED light
un plug the power and then sata cable from the second hard drive and then turn on the computer and tell me if you get display?
I realized I hadnt unplugged it yet but hand was in the box
HD it totally disconnected now
no power to board at all
the green light flashed a bright blue
which is also the colo of the 3 fan leds
so it may not have been the green light afterall... but I just saw a small blue flash
no smell nothing bad no smoke
unplugged from power at that point
plugged in cables
plugged back in power
green light didnt come on
no power running at all
is there some sort of power on buytton on the MB somewhere?
are you there?
ok, I figured it out myself but have a followup question. I re-checked allt he molex cords and then plugged it in and the light came on so it must have been a loosened power plug
the new hd is a seagate 2tb sata
got from newegg
when it powered up I got a display
CMOS checksum error - defaults loaded
the new HD is listed in SATA 3 and the main HD is sata4
new question (since I fixed the previosu one myself, and I want to still pay you for your help here):
what do I need to do to set up the drive? never done it before, and I dont wanna mess it up
curretn screen is "F! to continue, DEL to enter SETUP)
with the listed CMOS checksum error IO wronte above
I dont want velocity e2250 green LED will not turn onI just want a 2nd drive to be able to copy things too.. nothing special, shouldnt need a raid set-up or anything I dont think
lol ignore a ctrl v int hat prev comment
just want the 2nd drive to be a like an external HD or something... no raid
as you have disconnected the 2nd drive do everything work fine
r u there?
the drive was already disconnected
I checked the power connections inside the computer
and then plugged it in
and the light turned on
so it was a loose internal power conenct that was the issue
all i want to know now is the computer booting or turning on?
so I connected the 2nd drive
now connect the 2 drive on sata 1 not 0
connect the power cable and boot the computer
the original HD is on sata 4
i conencted the new one to sata 3
should I mopve it from 3 to 1?
i dont know what sata 0 is...?
not while the computer is on
turn the computer off and then do it
so it will be oringal HD on sata 4, adn new hd on sata 1?
put the orignal hdd to sata 0 and the second one to sata 1
i havent touched the original hd
the original started at 4 from factory...
switching them to 0 and 1
there is no 0
so 1 and 2?
ok, done, still the same boot screen
F1 to continue, del to enter setup
del to enter setup
check if both the drives are listed in the bios
save changes and exit
yes both listed corectly
orig in 1 new in 2
new HD not showing in My computer
old is there
looks to be installing new driver,
popup saying device driver not successfully installed
consult with device manufacturer for assistance gettign this installed
let me know
it should work fine now.
it is still not showing up....
are you in windows now
old drive is there, my external hd is there, the new internal is not shown
the external is a usb 3.0 WD 2 TB, and every time I boot Vsta searches for the driver for that one and never finds it
i usually just click 'ask me again later'
this time I tired to seach for the driver, but it wont find it
it never has
so i just click never ask
the new internal is not seen, and I didnt have a driver or anything for that
and I didnt format it or anything... was striaght from box
but it was showing int he bios
dont worry we are still working
it will work
go to disk management
do a right click on my computer icon and select manage
then select disk management
remove the external drive first
un plug it from the computer no external drive needed now
wont let me safeley remove
nothing is open...
w/w just unplugged the usb
do you see the 2nd drive there
disk 1 velocity e2250 green LED will not turn onyes
sorry botu that paste
do you see the new drive
wont happen again
I can see it
disk 1 (unkown device 1861 gb
create partition and then format it
only can create 'new simple volume' nothing for partitions
or another place I can 'initialize disk'
do a right click on the new drive and tell me what all option you get on the drop down
youhave to initilize the disk first
then you will get a drive letter
then you format
says mbr or gpt styl;e
master boot record
guid partition table
select guid partition table
gave me some error about the view not being up to date
but now it shows as basic
before was unknown
right clicking the picutre shows it 'offline' bnow instead of the 'initialize'
what all more option you get
on right click
still one long 1863 gb crosshatched rectable in the picture
when I click on the block
i can do new simple volume
simple volume comes at the end of the disk volume
when I click in properties on the right click on the little icon (not the box)
it shows device online
but clicking the icon before properties it shows grey out offline
instead of 'initialize'
if you do not see any options to assign a drive letter or give you option for partition or format the drive is faulty then,
you get a replacement drive
it said somethign about refreshing tasks and that was where the error happened
after the 1st 'initialize' to the guid partition
but it shows online everywhere except when I right click the icon
where it says offline
actaully the original hd says ofline in the same place
the new one shows as unallocated space in one long block
the c: ios split intow 2 half sized blocks
7.5 gb and 691 gb NTFS
shoudlI reboot w/o the external plugged in and try again?
do you have the drivers disk for the new harddrive
it didnt come with one
When you log in to your operating system, it should recognize the new hardware and ask to install drivers for it. Use the driver CD that came with the SATA hard drive to install the drivers, then format the drive if prompted to do so. Once the SATA drive is installed and properly formatted, it will be ready to use.
tell me the make and model number
of the new hdd
i will give you the driver to downloa
what is the capacity?
download and install it from here: http://www.seagate.com/ww/v/index.jsp?vgnextoid=e29dcf79bc853210VgnVCM1000001a48090aRCRD&vgnextchannel=f424072516d8c010VgnVCM100000dd04090aRCRD&locale=en-US&reqPage=Support#tTabContentSupport
I never told it to auto-detect the new drive it the cmos
trying to reboot and got ot detup
it was on auto detect
I dont see where to dl the driver ont hat link
ah found it sec
the driver shows up
it is correct in the disk management
I didnt dl anything
the drive is still there
not sure where to upddate firmware
if thats what is needed
its listed as unallocated space stilll on the management
on the pc whne you have the drive connected
have you installed the firmware
I dont think so
is the link to that on the site?
download andinstall the seatool
im not too sure what to do int he seatools
one drive is listed out of 4 slots
model # XXXXX
firmware revision RAEED0R
can do basic test
SHORT drive self test
need to press f8 to get to those advanced tests
bc it could erase data
do not attempt that it might remove your existing data
get the drive replaced
may be the sectors are bad
what is that seatoold supposed to do?
I dont see anythign about updating firmware
if its bad will it fail the tests?
SeaTools for Windows tests SATA, USB, 1394, ATA (PATA/IDE) and SCSI drives. It installs onto your system. SeaTools for Windows is completely data safe. If the drive passes SeaTools for Windows, your troubleshooting can move to other areas.
failed short dst
the drive needs replacement
see its never been so hard to install a pnp hardrive
we have tried everything here to make it work but its a hardware problem
drive is bad
is ther anything else i may help
Please ask in case you need further support or have any question
no thats it
If all your question was answered to your satisfaction you may hit the accept button to reward the time.
what does that mean? you show your logged hours for your time spent?
why couldnt I just try to simple volume?
we cannot fix hardware problems over the chat
we can identify and let you knwo
you said the simple volume thing was done at the end
I shoudo lbe able to pick the letter before doing that?
as the hdd is under warranty for 3 yrears you can get it replaced for free
I just want to be able to install it myself whenthe replacement comes
and not have to pay someone to walk me through it again
yes you can do it
here are the steps
it shoudl auto detect, install
it should autodetect
all you do is install the replacement drive turn on the computer let the windows boot
you will get the hdd listed as D or Edrive
I wont have to do all that in disk management?
so after initialize
no you donot have to do anything
D drive letter assigned?
When I do the 'new simple volume
it allows me to pick a letter...
in emplty NTFS folder
pick a letter and tell me the capacity
or do not assing a drive lettter or drive path
so assign D?
i told you this in the very early
this looks good
allocation unit size
let it be what is shows
64k is max listed
type in anything you want as name
512 byte is lowest
type in(NNN) NNN-NNNNwhere it shows 64k
512 x2 allt he way to 64k
drop down list
the big number I put in earlier
min was 8
max was(NNN) NNN-NNNN/p>
before drive letter
leave the 64 one
select the max one and format it
ill start at beginning
specify volume size
max disc space in MB:(NNN) NNN-NNNN/p>
Min space : 8
simple volume size in MB
next -> letter D
next -> format
Format with the following settings
FIle System NTFS
Allocation Unit Size
512 to 64k range
cnt type, just a drop down
this is int he Format Partition stage of the window
also 2 check boxes at the bottom (started unchecked)
perform quick format
enable file and folder compression
yes quick format
defualt allocation size or 64k?
allocation unit size*
still need to pick unit size
lets see what happens
thre request could not be completed bc of an I/O device error
i got it
tried to do it again
and now liettter d isnt listed anymroe
on properties, in the main disk management window, under volumes
it shows artition style GUID Partttion table
all unallocated still
some pieces are seemign to fit though...
its showing as ST320006 41AS SCSI Disk Device
sir get the drive replaced
once you get the drive replaced you can do it your self. A good drive will not give you this much trouble.