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Daniel, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 7897
Experience:  10+ years designing microprocessors., Website developer, PC specialist and consultant.
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I joined the over 50 social site yesterday.

Resolved Question:

Yes, I joined the over 50 social site yesterday. Since then my acct. has been hacked. I had a hotmail address and now it has been changed to a yahoo. I have no idea what the secret question is to access this account. Yahoo is of no help since I can't answer the security question and the will not let me access my account because I do not have the infor since my email was changed without my knowledge
Submitted: 6 years ago.
Category: Computer
Expert:  Daniel replied 6 years ago.

Can you tell me if you are able to log into the hotmail account?

JACUSTOMER-rzk26uij- :
I can log into my email acct as msn. BUT NOT on the A person there changed it to a yahoo.acct.***@******.*** he also stated the password ***** is friend. IT IS NOT

Silicon Savant :
ok, it appears that the hotmail account is ok, and your issue is with ourtime only.

Here's what you need to do:

Go to

In the Subject Select "OTHER"

In the Comment box explain your issue clearly and send the form in.

Someone will call you at the number you list and help you regain access to your account.

For the future, when choosing a new password:
1) use at least 8 characters.
2) use upper and lower case letters
3) use at least one number.

This will give you a secure account.

JACUSTOMER-rzk26uij- :
does this form require a password----because this is the problem

Silicon Savant :

JACUSTOMER-rzk26uij- :
okay but should I use the yahoo.acct since that is what they have not the hotmail acct??? i do not want a yahoo acct

Silicon Savant :
NO this is not your email account. forget about the yahoo account, just get access back to your Ourtime account.

JACUSTOMER-rzk26uij- :
okay,,much appreciate your help

Daniel and 5 other Computer Specialists are ready to help you
Customer: replied 6 years ago.

I was unable to reach a live person. Repeated notices I would be contacted in 48 hours. ALso,,,every 5 minutes a popup comes up and says my time with them is limited to 5 minutes. Sounds like to me this company is working out of some type of internet cafe. If u have another number or form please email me with it asap.

Expert:  Daniel replied 6 years ago.


Alot of internet companies operate this way these days.

Its all about $$ really, they don't want to pay people to man phone's so this is how they handle customer service. Not convenient for users.

You will have to wait for a call.

Take care,

Customer: replied 6 years ago.

Appears the person that hacked my account was dumb enough to rejoin using the same screen name. He didn't care much for the mention of the FCC, Internet theft, and fraud. Sorry, to seem like a bitch but sometimes u just gotta do what u gotta do. I truly appreciate your prompt attention, and will refer u to any of my friends and family should they ever need assist.

Thanks Again

Hope the Day treats U well Wink

Expert:  Daniel replied 6 years ago.

Totally understandable, this hacking deal is a MAJOR problem today, with all kinds of accounts.

Thank You let me know if there is anything else I can do for you.