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Answered in 2 minutes by:
5/18/2011
TechGuy, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 577
Experience: MCSE, CCEA, A+
VerifiedTechGuy :
Hello and welcome to Just Answer.
TechGuy :
Have you tried the account recovery validation? https://security.live.com/acsr.aspx
Customer:
not sure. looking at the link
Customer:
yes I have looked at this but I just kinda blew over it because it required a lot of information
Customer:
any other options or is this the best bet
TechGuy :
If you forgot your password XXXXX do not have access to your old email address, this is only option if the password XXXXX is not working.
TechGuy :
This would be the best bet. It is alot of information to enter, but this is to ensure that it is you who is trying to access the account
Customer:
alright
TechGuy :
If you accept my answer, please click the ACCEPT button. Thank You
Customer:
do you think it will matter if I don't put the exact recently sent message subjects
TechGuy :
You should try and fill in everything that you can. That way the account can be validating easier.
TechGuy :
Were you able to get through the steps?
TechGuy :
If you accept my answer, please click the ACCEPT button. Thank You
TechGuy, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 577
Experience: MCSE, CCEA, A+
VerifiedTechGuy and 87 other Computer Specialists are ready to help you
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