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Anthony Brewster
Anthony Brewster, Consultant
Category: Computer
Satisfied Customers: 5365
Experience:  MICROSOFT PC SAFETY, WINDOWS LIVE ONECARE, WINDOWS GENUINE, & I.T. SPECIALIST
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model compaq presario c081 427sa serial nnumber wh599ea#abu does

Resolved Question:

model compaq presario c081 427sa
serial nnumber wh599ea#abu

does not boot up.

light flashing adacent caps lock and page up.

history
went into sleep mode and then froze. switched off.

then would not restart.

I have copy winow 7 bachup on hard drive
Submitted: 6 years ago.
Category: Computer
Expert:  Anthony Brewster replied 6 years ago.

Hello, please try this for me...

 

 

1) Turn OFF the laptop

2) UNplug the AC Adapter

3) Remove the Battery

4) Press and Hold down the Power Button to drain it of energy for 1 minute (time it)

5) Wait 5 minutes longer to give it time to cool off (also time this)

6) Plug in the AC Adapter (not battery just yet)

 

Now, turn on the laptop and if it comes on, turn it back off, put the battery back in with the ac connected or not, and turn it back on and you should be good to go. If not, let me know! Also let me know how long you have had this laptop if that dont fix it.

 

 

BEST OF LUCK!
GOD BLESS!

 

:)

Customer: replied 6 years ago.

computer stats but fail to load window

 

shows system recovery and choose option to run from disc

 

it loads files but revery to system recovery page

Expert:  Anthony Brewster replied 6 years ago.

Sorry to hear that, but its good to know your motherboard is fine and its not hardware failure at this point. Lets try to repair your copy of Windows...

 

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click Startup Repair

6) Restart your computer when complete to see if that fixed it.

 

 

Windows Vista/7 Startup Repair (GUIDE)


http://www.bleepingcomputer.com/tutorials/tutorial148.html

 

 

 

If that did not work, try a system restore.

 

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click System Restore

6) Restart your computer when complete to see if that fixed it.

 

 

Windows Vista/7 System Restore (GUIDE)


http://www.bleepingcomputer.com/tutorials/tutorial142.html

 

 

Hope This Helps!

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