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Adam, Computer Support Specialist
Category: Computer
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Experience:  Computer technician for over 10 years.
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My samsung galaxy tab has frozen. i pushed the power button

Customer Question

My samsung galaxy tab has frozen. i pushed the power button and the volume button and now it says downloading do not turn off target. but that still hasnt gone away. Is there something else to do
Submitted: 6 years ago.
Category: Computer
Expert:  Adam replied 6 years ago.

Greetings, I am Adam and I have the galaxy tab also.


Try this to get it back in a working state.


  1. Turn the power off. If your Samsung Galaxy S is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and release the Power button
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

If you selected YES, all data including third-party applications will be deleted from the Samsung Galaxy S. Once the wipe is complete, the phone will reboot to its factory fresh state.


If this has helped please click the Accept button below.



Customer: replied 6 years ago.
you cant remove batter on this device
Expert:  Adam replied 6 years ago.

Samsung GT-P1000 Galaxy TAB hard reset

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset
the device to regain functionality. If your device is still responsive but a
program is frozen, close the program using the task manager.
your device is frozen and unresponsive, press and hold [POWER ] for 8-10 seconds. The device will reboot automatically.
If this does not solve the problem, perform a factory data reset. In Menu
mode, select Settings → Privacy → Factory data reset → Reset phone → Erase everything.

Samsung GT-P1000 Galaxy TAB hard reset with keys

With the Samsung Galaxy TAB turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.

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