Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
My wife's Dell PC running windows was stopped and she
My wife's Dell PC running windows was stopped and she received a red alert screen telling her to call the tech hotline at(###) ###-#### Apparently, her computer had a network security breach with no f… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
2,263 satisfied customers
Purchased Trend micro maximum security package 24 months
purchased Trend micro maximum security package 24 months protection and expiry 02/10/2019 but have message at top of page in icons bar saying computer not protected. Can you help please. Karen … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,828 satisfied customers
I just had a new hard drive installed on my computer and I
I just had a new hard drive installed on my computer and I think I have lost my subscription to Trend Micro, I had renewed it on 2012/03/16 for one year Serial number DLEM-0011-2059-4197-1895. Can you… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I have a website I need to visit (www.blindgolf.com.au) and
I have a website I need to visit (www.blindgolf.com.au) and when I tried it today through Google, i got a warning from Trend Micro telling me the site was unsafe. I tried to enable the writing where t… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I moved from my previous home address to a new place and bought
I moved from my previous home address to a new place and bought a new computer. I just receive a email tell me my automatic renew at this tiem. I don't have Trend Micro in my new computer right now. H… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
593 satisfied customers
I installed a new virus protection and since then there is
I installed a new virus protection and since then there is no icon for spam mail on Outlook Express. I have rung Trend and Adam and they have advised contact you… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have tried unsuccessfully 2 times to install the print shop
I have tried unsuccessfully 2 times to install the print shop 3.0 deluxe on my computer and it ran for over 3 hours still won't finish installing… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
I just renewed and got Trend Micro Titanium. It is causing
I just renewed and got Trend Micro Titanium. It is causing a problem with the games we have. Games are slow and cursor is hard to move. How do we shut off Trend Miro when playing games? Thank You Gerr… read more
namstech
namstech
Software Development Engineer
Master's Degree
168 satisfied customers
I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
i renewed, paid and installed trend micro titanium and received
i renewed, paid and installed trend micro titanium and received email confirming it was successfully installed. My computer is telling me it is not installed, I am not protected, but then again tell m… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I just got a Carbonite back-up system last Tuesday. When it
I just got a Carbonite back-up system last Tuesday. When it was installed, the tech support guy did something to trend Micro and Windows Defender to allow it to work. it did a scan this afternoon whic… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
Bought Trend security program and had it downloaded but can
Bought Trend security program and had it downloaded but can not install it. installation freezes at 64% and refuses to move. My windows install is not responding either Help!! [email protected] I also bo… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
My virus protection system (trend micro) alerted me to a
My virus protection system (trend micro) alerted me to a possible problem. It was labled "Troj_Gen. Roce3u" What should I do? r. millman… read more
Robert M.
Robert M.
Bachelor's Degree
3,605 satisfied customers
I purchased Trend Micro Security on 6/18/10 and cant download.
I purchased Trend Micro Security on 6/18/10 and can't download. I've exceeded the 10 allowed attempts. Can you help?… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Dont know if this is your area of expertise.....but have Trend
Don't know if this is your area of expertise.....but have Trend Micro for my virus protection....and incredimail for my E mail....when I had my old Dell and now with a new high performance Gate way...… read more
Dustin
Dustin
Computer Support Specialist
14,279 satisfied customers
I renewed my Trend Micro protection last month. I have a new
I renewed my Trend Micro protection last month. I have a new computer and have been trying for the last hour or so to install it here. It downloads but that's it. It won't install. I am leaving tomorr… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I HAVE A GATEWAY GT5408 COMPUTER WITH WINDOWS VISTA. WHEN I
I HAVE A GATEWAY GT5408 COMPUTER WITH WINDOWS VISTA. WHEN I BOOT MY SYSTEM I GET A SECURITY ALERT SHIELD . WHEN I CLICK ON THE SHIELD IT TELLS ME MY TREND ANTIVIRUS SOFTWARE IS TURNED OFF . CLICKING F… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have been unable to access the internet for the last three
I have been unable to access the internet for the last three or four days. If I turn my virus control off, I can access all. I have Trend Micro installed and have not had a problem like this before. I… read more
Mike B
Mike B
Computer Engineering Technologist
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x