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Okay perhaps this will help...my error message had this under option 3:
AC-1502; err 0x84100113 OS WIN XP-SP3; ACS 188.8.131.52 Dial Connection Firewalls: Norton Internet Worm Protection
Does not mean anything to me. This is an HP Pavilion a1528x system. Up to now it has worked okay.
OKay Sandy...I thought I had it fixed but no. I have a PH XP
I have Web root I have Olatimium Anti Virus I have Mc afee anti virus and yesterday I put for $80 Norton Anti Virus. Took 7 hours and I thought it had it fixed put now this morning it is shutt down again.
My Nephew (who is a busy young man and hard to get to come by) might be able to fix this. I'm sure if you were looking at the thing you could fix it in two shakes of a lambs tail.
I have not left you a negative feedback unless saying it does not work is being negative? I did click on the accept button. But you do understand that as of now you actually have not helped me? You do realize that do you not. Dave