Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Have message snmaster.idx database file is missing. Have tried
Have message snmaster.idx database file is missing. Have tried restore but it doesn't help. What can I do?… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,196 satisfied customers
i installed the 9.7 and didnt like it, got 9.6 back and error,
i installed the 9.7 and didnt like it, got 9.6 back and error, snmaster.idx database file missing, restore it, how???please help… read more
Josh
Josh
It Support Specialist
Associate Degree
7,664 satisfied customers
I cannot open AOL. message says snmaster.idx missing. Can
I cannot open AOL. message says "snmaster.idx" missing. Can this be downloaded? Should AOL 6 be redownloaded?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Im running Windows Vista Ultimate with SP2 and I accidentally
I'm running Windows Vista Ultimate with SP2 and I accidentally deleted some of my AOL files on my desktop computer. My Program File folder shows AOL, AOL 9.0A, AOL 9.1, AOL 9.1a, & AOL Desktop 9.6 fol… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,178 satisfied customers
I keep getting the message that snmaster.idx is missing,therefore
I keep getting the message that snmaster.idx is missing,therefore I cannot get onto AOL. What do I do?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,574 satisfied customers
I GET A MESSAGE THAT THE snMASTER.IDX FILE IS MISSING OR CORRUPTED
I GET A MESSAGE THAT THE snMASTER.IDX FILE IS MISSING OR CORRUPTED HOW CAN I GET IT BACK? I HAVE REINSTALLED AOL MANY TIMES, UNINSTALLED IT MANY TIMES WITH NO CHANCE OF GETTING ON LINE TO AOL. AOL IS … read more
Over-Certified PC Tech
Over-Certified PC Tech
System Administrator
Associate Degree
307 satisfied customers
How do I fix the snmaster.idx message that is preventing me
How do I fix the snmaster.idx message that is preventing me from logging on to aol. Also before the idx problem occured, I was stoped by a pop up with no text except for an "OK" box that prevented me … read more
LeGin
LeGin
Unit Manager
Bachelor's Degree
730 satisfied customers
I Have problem wit 9.1,when loading error report Snmaster.idx
I Have problem wit 9.1,when loading error report Snmaster.idx database file is missing please restore this file. Pease help, where can I find this file?MANY THANKS… read more
Josh
Josh
It Support Specialist
Associate Degree
7,664 satisfied customers
try to start up aol message comes up / sn master,idx database
try to start up aol message comes up / sn master,idx database file missing need restore how do i do this… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
C Documents and Settings All Users Application Data AOL C_America
C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0\idb\SNMaster.idx how do I reinstall this missing file… read more
Qin Xia
Qin Xia
Master's Degree
891 satisfied customers
Hi, I did some updating on my computer but I was not to successful
Hi, I did some updating on my computer but I was not to successful and I accidentally deleted the synmaster.idx file and when I try to sign onto AOL this message appears- AOL error-synmaster.idx datab… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Hello, My comp crashed last week. I lost my AOL (can only
Hello, My comp crashed last week. I lost my AOL (can only access it throuh Internet explored). Now when I try to install my AOL is give me an error msg. "snmaster.idx file is missing. How do I restore… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,071 satisfied customers
11/03/09---Intermittantly, when signing on to AOL 9.5, I get
11/03/09---Intermittantly, when signing on to AOL 9.5, I get this error msg. ”The snmaster.idx database file is missing; please restore this file.” I do not know how to restore the file, because I don… read more
Claws224
Claws224
CIO
5,160 satisfied customers
An aol error keeps appearing stating; snmaster.idx database
An aol error keeps appearing stating; snmaster.idx database file is missing- please restore this file. Tried to restore the date back .Want to get favorites and address list back. We just changed over… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
snmaster.idx file is missing. Im getting a blue screen of
snmaster.idx file is missing. I'm getting a blue screen of death when I try to sign into AOL… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
While trying to sing in to aol, I get te following message SNMASTER.idx
While trying to sing in to aol, I get te following message:SNMASTER.idx Database file mising. Please suggest a solution for this problem. Alex Ramirez, San Dimas, Ca.… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I had AOL 9.0 and my computer crashed. Since then, the only
I had AOL 9.0 and my computer crashed. Since then, the only way I can contact AOL is through MSN. I have tried to download AOL 9.0 or 9.1 and have been unable to do so. My e-mail address isCustomer I … read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
having message aol error snmaster.idx database file missing
having message aol error snmaster.idx database file missing could you tellme what i need to do to fix this message, i cannot even bring up the aol signon screen thanks… read more
Simit
Simit
Bachelor's Degree
1,997 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x