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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37882
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Recently I have become unable to log into Facebook, either

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Recently I have become unable to log into Facebook, either through e-mail links or from a browser. The following advice always appears:
Access Denied
You don't have permission to access "/D/2047/68479/000/" on this server.
Reference #18.94e34cae.1298928222.77968e3
Can this be corrected?

Viet - Computer Tech :


Viet - Computer Tech :

Have you tried logging from another computer?

Viet - Computer Tech :

Have you tried to login Facebook with a few browsers such Internet Explorer, firefox, chrome:

Customer: replied 6 years ago.
Thank you. I temporarily set Explorer as my default browser and was able to log into Facebook. Tell me, please, what the problem is with Google that keeps me from logging into Facebook.
Sometimes you just need to reset the Chrome (or any other browser). Please try the following:

  1. Open Google chrome. Click the wrench icon wrench icon on the browser toolbar.
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, select the "Clear browsing history" checkbox.
  5. Use the "Clear data from this period" menu to select the amount of data you want to delete. Select Everything to clear your entire browsing history.
  6. Click Clear browsing data.

1. Open Google Chrome browser.

2. Goto Tools > Options.

3. In the Google Chrome Options window, click “Reset to defaults” button on “under the hood” tab.

4. A pop-up will appear asking you confirm this action. Click “Reset to defaults” to revert back Google Chrome to default settings.

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