For Online Computer Support, Ask a Computer Technician
Hi, thank you for using JustAnswer.com. I am glad to assist you today.
How did you create the backup of your thunderbird?
Originally, I just backed up the entire directory to a usb disk drive. Since, that drive's backup software did not recognize Thunderbird's deeply embedded directory as the location of my e-mail and it didn't copy my email.
I like Mozilla's thunderbird e-mail client, except I don't know how to back up and restore it with ease.
To backup, use EXPORT
To restore, use IMPORT
Please try to IMPORT your saved backup in your Thunderbird
Where do I find this "Export" and "Import" within Thunderbird ... it isn't an option on the file drop down.
During IMPORT, you will be asked for the location where you backed up your files
By the way I'm using Windows XP on all three of my computers.
OK. Open TB (Thunderbird). Click on Tools then IMPORT which is located at the bottom part
Importing is there, but where is exporting so I put my e-mail from my other computer on an USB disk drive?
OK. This procedure that follows will be safer
Instead of exporting, please copy the ENTIRE thunderbird files
The import function asks me for Outlook Express or Netscape, but not from another Thunderbird client
For a better backup and restore operation, please download and install MOZBACKUP add-on for your Thunderbird
Please download and install it
Here is the link
I looked at MOZ BACKUP and I found it wanting.
Yeah... that is a better way of managing your TB emails, backup and restore
Is it the only way?
That is the quickest way
I did check on mozbackup and I found it wanting.
Well, we seem to be at an impasse. However, you do seem to have given me some kind of an answer.
Another way of doing it is by manual copying of the the TB files
That is what I did do, but I could not "import" them or merge them with a copy and have them be recognized by the other thunderbird system.
Yeah... Please follow the following steps to do the manual copy procedures
1. Open OE.2. Click Tools3. Click Account Settings4. In the left panel, click Local Folders
When that is done, in the right portion or panel, you should see LOCAL DIRECTORY
What is "OE"?
Please copy that complete PATH of your thunderbird's local directory. To copy, highlight the entire path using the left mouse button, then right click then COPY
Oh... I'm sorry... I mean TB (Thunderbird), not OE
When you successfully copied the path, click Start => RUN
Or another way to open RUN is press and hold the Windows Logo key, then press the letter R
When you are in the RUN dialog, PASTE the copied PATH there then click OK or press ENTER
You should then get a Window containing all your Thunderbird files
Please let me know when you are now viewing the Thunderbird files
Yes. I see local folders and my mail.verizon.net ... which is what I want to save.
Now, do you see big files like INBOX, and others with same name as your mail folders in TB
OK.. So you have folders?
Can you paste the PATH you have in TB here?
Mine is: C:\Documents and Settings\Main Server\Application Data\Thunderbird\Profiles\7xgpxcru.default\Mail\Local Folders
And inside that folder, I have all my big INBOX, ARCHIVE files which serve as Thunderbird's email database
C:\Documents and Settings\Justina Johnson\Application Data\Thunderbird\Profiles\pswi8qxn.default\Mail\Local Folders
Ok... Do you see a lot of big files there when you go to that PATH?
Within the mail.verizon.net folder I see everything that I copied earlier in the week. However, when I bring up Thunderbird, they are not accessible.
In Local folders, I see stuff from over a year ago that also does not display when I bring up Thunderbird.
I got a whole bunch of xxxxxx that does not display.
OK... Did you copied these files to the same folder of the other computer?
I copied these folders from the usb hard drive. I copied from my other computer that has now crashed and I was hoping to have access to the copies on my notebook.
Plus I wanted to refine my backup routine.
The files on the usb hard drive are from my other computer that crashed last weekend.
OK... You can use mozbackup for future backup
Also, you can try to use mozbackup also to LOAD these copied files to the new computer
I will give it a try.
Do you have emails already setup in your new computer?
The e-mail system was set up on my notebook for my vacation I took in December.
You think I should back it up and re-install Thunderbird and try to get the new data on with Mozbackup?
OK. This is what I think on loading your copied files from TB folder
It is worth a try. If nothing else, I think my future backup strategies should be more reliable.
1. Delete your EMAIL profile there. But make backup with mozbackup before you do so2. Load everything from what you copied from the TB folder that crashed3. It should recreate your old email accounts and settings
Okay. I think we are done. I will accept. I thank you for your patience and tenacity.
OK.. Here are useful links for your reference...
If I execute the "SAVE & EXIT" will the "ACCEPT" disappear?
VIce versa, too?
Please click the ACCEPT button to accept my answer.
I hope the tip got processed.