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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Computer
Satisfied Customers: 14599
Experience:  Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
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I cant print wireless to my printer(canon pixma mp495) i

Resolved Question:

I can't print wireless to my printer(canon pixma mp495) i get error e21
Submitted: 6 years ago.
Category: Computer
Expert:  Engineer John C. replied 6 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I will be happy to help you.
Were you able to print before to this wireless printer? or is this the first time setup? Thank you

John Cappucci
Computer Science Engineer
Customer: replied 6 years ago.
this is the first time I try, however when I connect usb cable to lap top it prints find, light at printer that read wifi indicator is on
Expert:  Engineer John C. replied 6 years ago.
In order to install your printer on Windows 7, please follow the steps below:

1- Turn on your printer

2- On Windows 7, Click Start

3- Click "Devices and Printers"

4- Click "Add a printer"

5- Click "Add a network, wireless or Bluetooth printer"

6- Select your printer and click "Next"

7- Click Next

8- Click Next

9- Click Next

10- Click Finish

11- Wait 2 minutes and try to print

12- Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting. DO NOT click Accept if you are not positively satisfied.

13- If I helped please scroll down and click the green Accept button for me to be paid :-) (even if you have a subscription or a trial membership)

Thank you

John Cappucci
Computer Science Engineer

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