Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
When I turn it on, I get a place to put my password in but
When I turn it on, I get a place to put my password ***** but the mouse, cursor or arrows don't work to click on the choice on the bottom of the box,-how do I get that fixed … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I need to unstick my cursor on my gateway laptop, Gateway
I need to unstick my cursor on my gateway laptop JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running? Customer: Gateway AMD NNV75S26u JA: Have you … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,684 satisfied customers
I used the free upgrade to Windows 10. I was having trouble
I used the free upgrade to Windows 10. I was having trouble using it so I did a restore to Windows 7. Now I cannot get my cursor to move and cannot get pass the Welcome screen. Neither the mouse nor t… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,194 satisfied customers
On my laptop Windows 7 have two word files open on the one
On my laptop Windows 7 have two word files open on the one opening screen. My cursor is in one file and my mouse is in the other file. So my screen is frozen and I cannot get any unity between my mous… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,982 satisfied customers
I have a Sony PCG 6J2L and the attached mouse wont move the
I have a Sony PCG 6J2L and the attached mouse won't move the arrow...how w/o the mouse...can I switch back to using the touch pad?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,768 satisfied customers
After starting Windows at the welcome screen I type in my password
After starting Windows at the welcome screen I type in my password XXXXX click enter. At that point instead of opening the desktop screen the page goes black with the cursor frozen in the middle of th… read more
Adam
Adam
Network System and Security Engineer
Associate Degree
41 satisfied customers
I have a Gateway LT2106u Netbook. My touchpad does not work
I have a Gateway LT2106u Netbook. My touchpad does not work at all & neither do my arrow keys. How do I fix this?… read more
Networke_Helper
Networke_Helper
Bachelor's Degree
13 satisfied customers
i have a dell dimension 4400 - -for months now i couldn'
i have a dell dimension 4400 - -for months now i couldn't get it to boot up -- but a friend was able to get it to ...however, the cursor won't move -- it just sits there..i've tried 3 different "mouse… read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
my laptop, Acer BL50 has a dark screen even though it is obviously
my laptop, Acer BL50 has a dark screen even though it is obviously receiving power. I've done all the suggestions listed in the manual. I've unplugged everything and re-booted. What next?… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
I ordered a mouse to replace one that was acting up. The one
I ordered a mouse to replace one that was acting up. The one I received either doesn't work or I don't understand how it works. Instead of a ball underneath, it has a red light. When plugged in, the a… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
Please advise me on the following problem The mouse pad has
Please advise me on the following problem: The mouse pad has suddenly stopped working. When I put the computer on I cannot move the mouse on the screen in order to log into the computer. I have tried … read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,459 satisfied customers
Every time I boot up the Dell laptop the touch pad locks up
Every time I boot up the Dell laptop the touch pad locks up when it gets to the desktop. I seem to be able to use the keyboard but that isn't much help.… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
my HP (desktop)will not respond to my mouse, so I cannot recover
my HP (desktop)will not respond to my mouse, so I cannot recover from a power shutdown this AM, on my desktop, I am on my laptop. The message is Windows has recovered from an unexpected shutdown. What… read more
John P
John P
Bachelor's Degree
422 satisfied customers
For some unknown reason my horizontal and vertical scroll ba
For some unknown reason my horizontal and vertical scroll bars are not working as they should. If I place the cursor on the scroll bar (hi lited section) I can drag the scroll bar up or down. The monv… read more
Jeffrey Flaker
Jeffrey Flaker
Senior Programmer/Analyst
Working toward my BS in Computer Sc
100 satisfied customers
I have a toshiba laptop and I can't get the cursor to work.
I have a toshiba laptop and I can't get the cursor to work. I don't use a mouse but I tried a wireless and one with a wire mouse but I still can't get it to unlock. The cursor is frozen right in the c… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
my HP desk top seems to be frozen and I can not close the items that are open...
when i log on the same items are up and I have no control of the cursor.. it has a very bad delay and even when i finally get it line up on something I am unable to do anything with it...… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,459 satisfied customers
Somehow I got into safe mode on my Acer laptop, & cant get
Somehow I got into safe mode on my Acer laptop, & can't get out of it. I've tried all the trouble shooting dropdowns etc. but none of the suggestions helped. In safe mode I cannot go on line for help.… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,326 satisfied customers
I have a problem when typing on the computer (whether in word
I have a problem when typing on the computer (whether in word processing, e-mail, etc)the cursor will randomly jump to another location. This happens most often after hitting the "b" key, but sometime… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,459 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x