Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I tried to download my trend renewal & it didn't seem to
I tried to download my trend renewal & it didn't seem to work so I kept trying. Now it says there were too many attempts & download failws. … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,464 satisfied customers
I have a new Toshiba Sattellite C55t-A. It worked fine until
I have a new Toshiba Sattellite C55t-A. It worked fine until I installed Trend Micro Titanium internet security. Now, computer will not boot up. No screen. It powers on for a few seconds and tries to … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I just had a new hard drive installed on my computer and I
I just had a new hard drive installed on my computer and I think I have lost my subscription to Trend Micro, I had renewed it on 2012/03/16 for one year Serial number DLEM-0011-2059-4197-1895. Can you… read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,924 satisfied customers
i purchased micro trend titanium maximun on line 7-29-12 and
i purchased micro trend titanium maximun on line 7-29-12 and was having trouble installing it on my computer. it kept said that i had to remove the older version and also the super anti spyware that w… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,650 satisfied customers
I have tried unsuccessfully 2 times to install the print shop
I have tried unsuccessfully 2 times to install the print shop 3.0 deluxe on my computer and it ran for over 3 hours still won't finish installing… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
my computer is not shutting off...the error message is that
my computer is not shutting off...the error message is that "touchchip USB kernel driver has stopped working properly", it then leads me to download a new driver for protector suite but it wont comple… read more
John
John
Network Manager
Master's Degree
258 satisfied customers
Dear customer support, I have bend a Trend Micro customer for
Dear customer support, I have bend a Trend Micro customer for several years. In March I bought a new desktop and arranged with you to transfer my Trend software to my new computer. My wife's laptop al… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,932 satisfied customers
I bought the Trend Micro AntiVirus for my PC a couple of years
I bought the Trend Micro AntiVirus for my PC a couple of years ago. But I lost my Hard Drive a few days ago and I got a new one. But I lost my connection with Trend Micro AntiVirus which I had a subsc… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
On Jan. 21, 2011 I purchased Titanium Pro. I thought my license
On Jan. 21, 2011 I purchased Titanium Pro. I thought my license was good for up to 3 computers in my household. I successfully installed the renewal version on my desktop PC running XP Pro. I then loa… read more
Matt
Matt
Computer Support Specialist
Bachelor's Degree
2,877 satisfied customers
I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,932 satisfied customers
I just got a Carbonite back-up system last Tuesday. When it
I just got a Carbonite back-up system last Tuesday. When it was installed, the tech support guy did something to trend Micro and Windows Defender to allow it to work. it did a scan this afternoon whic… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
I have downloaded trend micro titanium internet security 2011 on my laptop. MY os is
I have downloaded trend micro titanium internet security 2011 on my laptop. MY os is windows 7. The console will not open. My computer says that I am protected but I cannot scan. How do I fix this?… read more
Matt
Matt
Computer Support Specialist
Bachelor's Degree
2,877 satisfied customers
I just renewed my subscription for Titanium Internet Security
I just renewed my subscription for Titanium Internet Security (Order XXXXXXXXXX and went to download the application as attached to the renewal form. I received a message that the software was already… read more
Matt
Matt
Computer Support Specialist
Bachelor's Degree
2,877 satisfied customers
My name is Irene Ph# is XXXXXXXXXX e-mail add. is [email protected] N
My name is Irene Ph# XXXXX XXXXX e-mail add. [email protected] Need help - windows xp home edtion, will not allow me to enter my up date of Mecro Trend Titanium Maximum Security 2011. This was to repla… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Was installing new Titanium and something jumped in when old
Was installing new Titanium and something jumped in when old Trend Micro was being taken out and completely took over the front screen and it wont let me do anything about finishing the download. I ne… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
Im running Windows XP Professional with 2 users. Jewel Quest
I'm running Windows XP Professional with 2 users. Jewel Quest 2, 3, and 4 do not retrieve player info. I purchased software for Jewel Quest 3 and Jewel Quest 4. The online version does not retrieve my… read more
Robert M.
Robert M.
Bachelor's Degree
4,281 satisfied customers
I beleive my Trend Micro program and my windows automatic downloads
I beleive my Trend Micro program and my windows automatic downloads are conflicting. Can you enter my computer and see if what I have is compatable. I'm in a motel at work and just got it to reboot af… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I am a Comcast internet customer. In the past several hours
I am a Comcast internet customer. In the past several hours my e-mails to Hotmail customers have been bouncing back with a message that says: "A block has been placed against your IP address because w… read more
Wes
Wes
Linux and Security Administrator
Bachelor's Degree
57 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John

Engineer John

Computer Science Engineer

3,364 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

5,137 satisfied customers

Certificate Course In Computer Maintenance

Santonu

Santonu

Computer Support Specialist

3,463 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

Satchi

Satchi

Computer Software Engineer

2,655 satisfied customers

8+ yrs of Hardware & Software Troubleshoot exp

Shefin

Shefin

Computer Support Specialist

2,235 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x