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hi there i think i can help with this one
This usually has to do with hidden data that isnt quite right
5 of my pages disappeared from my adobe file and I need to reinsert them but it says it is expected an array object and will not let me reinsert them or it say there is a prob with the b/box
what program are you using exactly
what is an array object? and why did some of my files disappear?
acrobat adobe 9 pro and I also have access to nitro pdf pro
try saving it without putting the pages in
use a different name
how are you doing the insert
When I tried to save the document is says there was a problem reading it(15) and could not be saved when I tried to save it with a different name
I do the insert with replace the page with page from file
there is an option under settings i belive that will check it for problems with hidden data before saving
It will save in Nitro but will not save in adobe and I need to save it in adobe
I need to look up exactly where that setting is though
well they probably are not exactly compatible and something that nitro handles adobe cant
how do I get to setting to fix the file so it will save it and what is an array object
an array object is an object with numerous sub objects. like a string of railway cars kind of
is there a way to fix a file so adobe will read it and save it
click on document / examine document
hit the box to select all
then check the box to remove all checked items
that should get rid of all the "metadata" which is data that isnt actually being shown in the file
ok it is doing that now
this article should give you a somewhat better idea of what the meta data is and what you might lose when you remove it. You dont need it at all for most documents and even if you do need it you will be better off removing it and being able to save the file and then putting it back in.
???hold on a minute it is not letting me paste in here
printing it. Thanks
there is a lot of stuff it is removing
Well that may be why it had such a hard time saving it. It has probably gotten itself confused with the way that the nitro used it
we shall see. I just want to get the lost pages back into the document.
There is a create and convert tab in the nitro if this does not work
try opening it in nitro and using that to convert it into a different document type that acrobat might read more easily. An older version of acrobat perhaps or even an ms word document
If you have the entire document with no problems in nitro that might get it into acrobat without the missing pages missing
I tried to resave it under a different name after running the document check, but it still said that it could not be saved because it could not read the data error 15.
It will not tell me why it can not read the file.
How can I make the file so it can read it. It looks fine on the screen.
Try saving it from the nitro in a different format.
there is a tab in nitro that says convert and create it should give you several options to save it in different formats
what options have you got. I dont have it in front of me. I would try either ms word or an older version of acrobat
you can only save it as nitro pdf but you can convert it to word or rtf or to image.
thats it convert it to word
the acrobat should be able to read the word file you may have to do some touch up work but it should pull the file in and allow you to save as a pdf
I am running the conversion
ok lets cross our fingers
bad news, it got half way and crashed so I had to restart it
thats not good. it seems like the nitro has some problems
If it wont work you can try the rtf conversion
the file is very large 255 mb
That may be part of the problem as well. Can you split it into different sections and then perhaps add them back together in acrobat
Nitro stopped and gave this message.....the file contains non-standard encoding and may not be processed correctly.
How do we fix this?
I may have to do some research on this. There are obviously some functions that you are using in nitro that are not compatible with anything else. Or the file is just corrupted.
There was a problem reading this file when I tried to extract pages 1-21.
How do you fix corrupted files and how do they get corrupted when they worked before?
Is there a program for fixing corrupted files
well it depends how they are corrupted. And in this case i dont think it is corruption so much as the version of nitro that you are using has some features that wont translate to other programs
It is a bug in the program. Nitro never claimed to be 100 % compatible with acrobat. It just claimed to make a pdf file that the acrobat reader can read as an ALTERNATIVE to acrobat
I downloaded nitro because I could not get the files that were missing into adobe, nitro allowed replacement of the files that adobe would not replace. Nitro was more helpful in replacing files when adobe would not replace them because adobe just kept giving a reading error and somehow nitro could replace the file when adobe could not.
What program were they originally created in ? And what operating system
I do not know why adobe could not read the files. I did adjust the files in photoshop and photoshop did rendering on the files before I adjusted the borders and resaved them in pdf. I do not know why photoshop had to render the files when sometimes it did not. It seems like rendering messed up the file.
Files were originally created in word and then changed to adobe pdf.
Oringinally they were created in mac os X 10.5
Arrrg that sounds like a recipe for disaster. Every program does pdf files a little bit differently including the mac version of the same program that runs on windows. between the word and the photoshop and the mac version everything has put things in a bit differently. It has now gotten so confused that nothing can read it
so what do I do
see if this program will convert it
I am going to look for a few others or if you just put pdf to word conversion into google you will find a bunch of them. You have to hope one of them will be able to read it
Try this first
in the acrobat under settings there is a reduce file size option
that sometimes clears up the error 15 cant save
it is uploading
i think it will try to email it back to you. There may be some that will do it automatically and you can download it immediately
yes there is
is anything working ?
the files can be read on nitro, the file is uploading, but we can not save
oh it is still uploading ?
well why you are waiting i found a post on reducing file size in both nitro and acrabat
some or all of those tips should reduce the file size by stripping out unneeded parts of the coding. Which is exactly what you want to do. Get rid of the extra crp that is giving you problems and reduce the size which will also give you problems
I am going to switch this question into Q and A mode. That will give you a chance to try a few of these things and get back to me on whether anything is working.
I am not abandoning you. I just need to do a few other things.
Try the methods in this post to reduce the file size. There are instructions for nitro and for acrobat. Make copies of the file and try all of them in both programs. That will probably take you a while.
I am sorry i cant give you a definatel this will work answer. The problem is being caused by some meta data or combination of meta data or combination of meta data and file size. The only thing you can do is to try to strip them out and see what actually works when it is stripped out.
Try those things and then post back. As soon as i see your post i will respond again
What used to be and what is now are two different things. My car worked great until it hit the tree. It may work well again but i need to pull the crushed fenders off before it will.
You need to strip off all of the non working meta data in order to get it to work again. They are like the crushed fenders on your program and they are blocking the wheels.
Make a copy of the file and try all of the suggestions to reduce the size that are in the post. Try the ones in nitro and the ones in acrobat. When you get the file back into some sort of standard format then you will be able to work with it again
i said to split it apart i didnt say you had to split it into 250 pieces. 5 or 10 probably would have been enough
and yes i guess if they all work try to put them back together in acrobat if that is where you want the file
what happened when you tried to put them back together ?
and did you ever try the suggestions on one of the links i sent you for stripping the meta detail out of the original file ?