Computer

I am at work now. i need support for my HP printer at home. i…

Customer Question
I am at work now...
I am at work now. i need support for my HP printer at home.
i would like to buy a printer deskjet F4180 disc to run my dell inspiron windows 7, Home premium. Is that possible? and how much will it cost?.
The original disc is damaged. I recently had support from one of your colleaques not long ago but lost it through my computer recovery as... Read full answer
I am at work now. i need support for my HP printer at home.
i would like to buy a printer deskjet F4180 disc to run my dell inspiron windows 7, Home premium. Is that possible? and how much will it cost?.
The original disc is damaged. I recently had support from one of your colleaques not long ago but lost it through my computer recovery as the back up was not successful.
I could give my postal details later if its ok with you.
Submitted: 8 years ago.Category: Computer
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Answered in 4 minutes by:
12/24/2010
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 years ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 45,298
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Viet - Computer Tech :

Hi,

Viet - Computer Tech :

You do not need the disk.

Viet - Computer Tech :

You can click here to download and install the printer F4180 software.

Viet - Computer Tech :

Then download link is below you can also copy and paste:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-74809-1&lc=en&dlc=en&cc=us&os=4062&product=3177566&sw_lang=

JACUSTOMER-80a2u5v7- :

I I have explained that i am at work not at home and also i would prefer the disc for future troubles.

Viet - Computer Tech :

The disk you have to buy from HP.

Viet - Computer Tech :

I can email you the download link, you can save that email and keep it forever. You can download when you need.

Viet - Computer Tech :

Or when you get home and check your emails, then download. Then you can burn the download file to a blank disk.

JACUSTOMER-80a2u5v7- :

Can you pls give me an idea how much it will cost?

Viet - Computer Tech :

Let me check.

Viet - Computer Tech :

Can you just download and burn to the disk yourself?

Viet - Computer Tech :

Please click here to order the disk from HP.

Viet - Computer Tech :

It's about $10.

Viet - Computer Tech :

Let me know if you still have any question.

Viet - Computer Tech :
Viet - Computer Tech :

Thank you for using JustAnswer.com. Please come back next time for any computer issue.

Viet - Computer Tech :

Happy holidays!

JACUSTOMER-80a2u5v7- :

I am in London at work on a night shift .Thanks for all your help i will sort it out tommow when i get home

Viet - Computer Tech :

You're welcome!

Viet - Computer Tech :

Sure, take your time.

Viet - Computer Tech :
Viet - Computer Tech :

Thank you for using JustAnswer.com. Please come back next time for any computer issue.








Happy holidays!



Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 45,298
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified
Viet - Computer Tech and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago
I have just paid £35.00 for a technical support but what is this reccurent payments i read earlier on from pay pal?
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 8 years ago
Yes, you have already paid £35.00 for this printer technical question, but it is only a deposit. The company only releases your deposit to me (therefore pay me a percentage of your deposit amount) when you accept my answer, so please click on Accept (this shows I have resolved the issue).

As for recurrent payments from PayPal, and it is for JustAnswer.com, then please click http://ww2.justanswer.com/contact-us to contact our billing department for any billing issue.

Thank you again for using JustAnswer.com.

Thanks,
-Viet
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