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I am getting a Generic Host PRocess for WIN32 Service error...i

get this error every morning...
I am getting a Generic Host PRocess for WIN32 Service error...i get this error every morning whem I come in to work. It says Generic Host Process for Win32 Service has encountered a problem and needs to close. Then it lists some c/documn~ locations where this has happened. We attempted to download the KB894391 "fix" but it said I don't need to download it - that our version is more current than the fix. Any suggestions??
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Answered in 6 minutes by:
10/5/2010
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 12,438
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified
Hi, and thanks for using JustAnswer.

First off, please download the following BAT file:
http://www.box.net/index.php?rm=box_download_shared_file&file_id=f_293151532&shared_name=poxzv7ynk1

Run the file and let it run its process. Done that, restart your computer and check if this resolves your issue with the Win32 service error.

Keep me posted.

Regards
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Customer reply replied 7 years ago
This link that you sent sends me to a home page for box.net, it doesn't take me to a file download, or a file to be able to run. Please advise.
My bad, the link must have expired.

Now, please carry out the following steps instead:

1. Close all open programs.

2. Right-click My Computer and click Services.

3. Double-click Automatic Updates.

4. If it is running, click Stop.

5. On the Startup Type drop-down menu, select Disabled.

6. Click Apply, then click OK.

Reboot your computer and check if the error comes up now.

Keep me posted.

Regards
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Customer reply replied 7 years ago
I have tried this once already but will try it again. I won't know if it makes a difference until tomorrow morning as this always happens overnight. The answers you are giving me are the same ones that are free on the internet, and I have already tried - just fyi.

No problem, take your time and keep me posted.

Regards
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Customer reply replied 7 years ago
That didn't work. We had the same WIN32 error this morning after following your instructions. As I mentioned, we had already tried this fix a couple days ago. Any other help you can give?
Now, could you make a note of, and let me know the exact locations it specifies the error as having to do with?

Regards
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Customer reply replied 7 years ago

szappname: svchost.exe

szappver 5.1.2600.5512

szmodwave htdll.dll

offset 00023845

c:/docum~1/front/locals~1/temp\WERb402.dir00/svchost.ese.mdmp

docume~1\front\locals~1\temp\werb402.dir00\appcompat.txt

 

this is the complete info that we get. thanks.

 

Okay. Now, please download the following BAT file:
DANGEROUS URL REMOVED

Run the BAT file, and let it complete its process, then restart and check if you still get the same error now.

Keep me posted.

Regards
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Customer reply replied 7 years ago
that is another broXXXXX XXXXXnk.
It looks like the site removed the link; now, please use this link instead:
http://tinyurl.com/rxxu46

Regards
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Customer reply replied 7 years ago
this link ran, I will let you know in the morning if it worked. thanks.
Okay, take your time.

Regards
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Customer reply replied 7 years ago
Unfortunately this didn't work - we are still getting the error. We are not on the internet when this is happening, just working in other programs and the error pops up and throws us out of the program we are working on.
I see. Now, do you have a Windows XP installation disc with you?

Regards
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Customer reply replied 7 years ago
I have a re-installation CD entitled Operative System Reinstallation CD Microsoft Windows XP Professionsl Service Pack 2. However, wouldn't using that CD wipe out everything else that is on our computer?
Yeah, that's different from an installation disk, which would have allowed us to repair your system itself, without losing any of your files. Now, please download the following tool, HijackThis, onto your system:
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html (click the green 'Download Now' button)

Run the same and click on the 'Do a system scan and save a logfile option' present in the tool, then copy and paste the contents of the logfile saved, in this thread so that I can take a look at it and follow up further.

Regards
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Customer reply replied 7 years ago

OK, will do a little later this afternoon when computer is available. thank you.

 

Okay, take your time.

Regards
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Customer reply replied 7 years ago

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:28 AM, on 10/7/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Enexity\bin\Wrapper.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Enexity\java\bin\java.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: (no name) - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SpeechExec Startup] C:\Program Files\Common Files\Philips Speech Shared\Components\PSP.SpeechExec.StartupApp.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [{9954EA4C-FA96-F3A7-F494-3C8E15B7A12A}] "C:\Documents and Settings\Front\Application Data\Gocem\almeo.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1DAAADCE-01B3-4308-9329-755A5B1E7AB1}: NameServer = 64.105.189.26,64.105.179.139
O17 - HKLM\System\CS1\Services\Tcpip\..\{1DAAADCE-01B3-4308-9329-755A5B1E7AB1}: NameServer = 64.105.189.26,64.105.179.139
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - Unknown owner - C:\PROGRA~1\AVG\AVG8\avgemc.exe (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - Unknown owner - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: RssUVNC - UltraVNC - C:\Program Files\Enexity\bin\SLinkSW\rssuvnc.exe
O23 - Service: RssVNC Server (RssVNC) - RealVNC Ltd. - C:\Program Files\Enexity\bin\SLinkSW\rssvnc.exe
O23 - Service: Enexity SecureLink Gatekeeper (slinksc) - Unknown owner - C:\Program Files\Enexity\bin\Wrapper.exe

--
End of file - 7606 bytes

 

Here you go - thanks!

I see. There's nothing specifically dangerous listed; however, please select all of the items now, then click 'Fix selected'. Restart thereafter; does this make any difference to your issue?

Regards
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Customer reply replied 7 years ago
I did what you asked, and now that PC won't go on the internet at all. It says that it is connected to the internet, but won't go to any sites. It says a bunch of possible options like IP address lost, domain lost, etc etc. I cannot get it to log on at all.
No problem. Now, in IE, please go to Help > About Internet Explorer. What's the version listed?

Regards
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Customer reply replied 7 years ago
I can't open IE at all now, not with double clicking on it or right clicking on it. We were running IE 8. Thanks.
Okay. Now, please go to Start > Control Panel > Internet Options > Advanced. Do you see a Reset button present?

Regards
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Customer reply replied 7 years ago

yes

 

Okay. Please click on 'Reset', then click 'Reset' once again in the dialog box that comes up. Done that, check if you can open up IE now.

Regards
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Customer reply replied 7 years ago

yes, it opens now, but still won't go on line, and it is version 8.

 

Okay. What's the message you get when trying to open any webpage?

Regards
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Customer reply replied 7 years ago

the computer internet explorer cannot find the website. it says that the computer is connected to the internet but either the address is wrong, or the domain is lost or the IP address is lost, it says to reconnect, but the same thing comes up.

 

Okay. In IE, please click on Tools > Internet Options > Connections > LAN Settings; in the dialog box that comes up, is any of the options checked?

Regards
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Customer reply replied 7 years ago

nothing is checked under LAN settings.

 

All right. Now, since when has the issue with the Win32 error been occurring?

Regards
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Customer reply replied 7 years ago
on and off for a week or two.
All right. Before troubleshooting any further, please go to Start > All Programs > Accessories > System Tools > System Restore, then restore your system back to a date and time prior to when you started having this issue with the Win32 error.

Restart thereafter, and check if this makes any difference to your issue, as well as resolves the Internet problem.

If the system restore doesn't complete for some reason, just let me know.

Regards
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Customer reply replied 7 years ago

I actually did that this morning, but it wouldn't let me go back any further than September 15 on that computer. All the other computers will go back to July. The problem was still happening after the system restore. Why would it not allow me to go back before 9/15? I was going to go back to 9/1 to make sure it was before the problem began. Shouldn't the "automatically detect" button be checked under the LAN settings or no?

I see. You don't need to check that option normally, but please go ahead and try it anyway. If it doesn't work, carry out a system restore back to before you ran the HijackThis program, and then let me know.

Regards
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Customer reply replied 7 years ago
ok. working on it.
Customer reply replied 7 years ago
OK. we restored back to 9/15 again. IE is fine now, so we are back to dealing with the Win32 error.
All right. Now, I think the best bet for you to do will beto backup your personal data first, then carry out a reinstallation of Windows using the disk you have. Will that be viable for you?

Regards
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Customer reply replied 7 years ago
I suppose if that's our only option. It is certainly my LAST choice. No other alternatives??
I see. In that case, please allow me some time to research deeper in order to try and come up with other possible alternatives, and I'll let you know as soon as I have something feasible to chip in. Thanks.

Regards
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Customer reply replied 7 years ago
Thank you.
Customer reply replied 7 years ago

Good morning. We did not have the Win32 error message this morning on the computer!!! . The message we did have is this...."Windows-Delayed Write Failed".

Windows was unable to save all the data for the file \device\harddiskvolume2\$mft. The data has been lost. THis error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

 

However, - we have no idea what this file is or what would have a "delayed write".

 

Any suggestions??

I see. Now, do you have an external hard drive connected to your computer, by any chance?

Regards
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Customer reply replied 7 years ago

No, we don't have an external drive connected at all.

 

We have a dictation machine that transfers digital files TO the computer once the physicXXXXX XXXXXgs up, but nothing transfers back to that machine.

Customer reply replied 7 years ago

We again had the Win32 message this morning and the PC was locked up as well as the dictation system. I guess we will probably have to take the system back to factory condition after backing up personal files and making sure we have all software documents/disks to reinstall. Although you were not able to solve our problem I will accept your answer so that you can get paid for the time and effort that you put in.


Thank you.

 

Lisa Scumaci

I'm sorry we were unable to make any further progress on this issue, since we seem to have exhausted every possible solution available. Restoring the system back to factory defaults may be the safest alternative at this point, taking into account the fact that you don't have an installation disk for Windows with you, which we could have used to repair your system files, while leaving the personal data intact.

Regards
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Customer reply replied 7 years ago
is there a way to obtain an Installation Disk for Windows XP as we only have the re-installation disk?
Sure; now, do you use Windows XP Home or Professional?

Regards
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Customer reply replied 7 years ago
It is Windows XP Professional.
Okay, sure; you may get it off eBay, from the hundreds of online retailers available; just enter your search term as "Windows XP Professional SP3". That's the latest upgrade to Windows XP; choose a retailer with the most cost-effective price, and nearest to your area.

Once you have gotten an installation disk, try running the System File Checker tool, which will scan all the system files for Windows XP and replace any corrupted, missing, or incorrect files with the original, correct versions (you need to have the installation disk inserted.)

To run System File Checker in Windows, click on Start and type in CMD in the Run box.

 

Now type in the following command at the prompt:

sfc /scannow

 

Once the scanning process has been completed, restart and check if this makes any difference to your issue.

 

Regards

Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 12,438
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Customer reply replied 7 years ago

does it matter that our re-install disks state windows xp SP2 rather than 3 as you suggested?

The SP3 disk will work fine, if your system already has SP2; it will only be a problem if you use a service pack lower than what you currently have, i.e. SP1.

Regards
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Customer reply replied 7 years ago
OK - I will see what's available and check pricing. thanks. It is completely safe??
Yes, just make sure to check the feedback rating of the seller you purchase the disk from.

Regards
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Customer reply replied 7 years ago
is a windows XP SP3 UPDATE disk the same as the INSTALL cd?
I would advise you to purchase a full installation disc, instead of an upgrade disk, in order to repair your system.

Regards
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Vocational, Technical or Trade Scho
29 satisfied customers
Purchased a new MacBook Air and Office Home/Student 2016.
purchased a new MacBook Air and Office Home/Student 2016. Loading Office on my Mac and Microsoft message says it sent a code to my email***@******.*** but no email has come to me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Why is my page in another language. I speak English could I
I speak English could I have my pages is English Thx … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
745 satisfied customers
When I loaded it a message comes up an not run in operating
When I loaded it a message comes up an not run in operating system … read more
Cody
Cody
Computer Science
1,556 satisfied customers
I have a google phone number that does not ring at my
I have a google phone number that does not ring at my number … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I have been an AOL SUBSCRIBER FOR YRS. CHANGED TO NEW PC AND
I have been an AOL SUBSCRIBER FOR YRS. CHANGED TO NEW PC AND FOR THE LIFE OF ME CANT GET IN WITH OLD EMAIL ADDRESS AND EVEN ANOTHER NEW PASSWORD-WAS SMARYANN2343 NOW-TRY MARYAN2343, ANHYTHING ?????? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,274 satisfied customers
Reconnect password, please. Starks. Samsung Galaxy 5, Amazon
Just want to restore password ***** Galaxy 5 phone, Facebook & Amazon Fire notebook.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Pablo bohorquez need to sign password. Tablet request for
Pablo bohorquez need to sign password JA: What exactly are you having trouble accessing? Customer: yes tablet request for security JA: When did you last change the password ***** passcode to your devi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Just wondering if you could assist. I have a large file
Just wondering if you could assist. I have a large file stuck in my outbox. In order to get other emails to send, I have to log off and log on and then they get sent, but this email with an attachment is still stuck. When I try to delete it, it says it cannot because it is trying to send. Many thanks Wendy … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,274 satisfied customers
Excel stops working without saving recent work. Windows 10
excel stops working without saving recent work JA: What Operating System (OS) are you running on your computer or device? Customer: windows 10 pro office 365 business JA: When did you last update your… read more
Cody
Cody
Computer Science
1,556 satisfied customers
Windows 10 did an updated my computer yesterday and I cannot
Windows 10 did an updated my computer yesterday and I cannot use my Microsoft email 2003 … read more
Bryan
Bryan
Computer Support Specialist
12,438 satisfied customers
Laptop want work need help. Hp. Everythimg i know and that's
everythimg i know and that's not much. Ibeen tryiny to get google for home page web b. nothing will download from enternet exp … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I'm trying to access Netflix. When I push the netflix button
I'm trying to access Netflix. When I push the netflix button it says I have to update the app. There are two buttons - cancel and update. I can't figure out how to choose one -- obviously I want updat… read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
514 satisfied customers
My microsoft windows ilicnse is corrupt due to and has
My microsoft windows ilicnse is corrupt due to and has locked me out. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
520 satisfied customers
Microsoft case number 14077656968 i have just spent tne last
Microsoft case number ***** i have just spent tne last three hours with Kimberly M reloading Windows 10 because my Windows DVD Player was not working after the first faulty Windows was replaced by Mic… read more
Cody
Cody
Computer Science
1,556 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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