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John P
John P, Information Systems Architect
Category: Computer
Satisfied Customers: 451
Experience:  13+ Years of Cutting Edge Systems Engineering, Consulting (Fortune 100 and SMB), and Architecture
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I just chatted with you a few minutes ago. I uninstalled and

Resolved Question:

I just chatted with you a few minutes ago. I uninstalled and re installed my printer. Now when I try to print it keeps going to save document and when I do it won't print Just keeps going back to save document.
Submitted: 6 years ago.
Category: Computer
Expert:  John P replied 6 years ago.
Chat Conversation Started
John P :

Okay, you need to change your default printer.

John P :

Let's do that. Please open up the Start menu, click on Control Panel, go to Printers and Faxes and find your HP printer.

John P :

Right click on it and set it as Default Printer.

John P :

You do not need to reboot your Windows system to save the changes.

John P :

Please give that a try and test print a page.

JACUSTOMER-o2myh02b- :

ok I'm working on it

JACUSTOMER-o2myh02b- :

I can't find how to do the test page this time

John P :

The test page, you just need to open up a new word document and type a few lines or paste some text into it and try to print it.

John P :

after we solve the default printer issue.

JACUSTOMER-o2myh02b- :

seems to be working alright this time . I'll try again thanks

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