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Dragonfly
Dragonfly, Computer Support Specialist
Category: Computer
Satisfied Customers: 315
Experience:  CCNA with years of experience in pc and network TS. Write programs in different languages
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i am having trouble emailing photos. Adam Internet told me

Customer Question

i am having trouble emailing photos. Adam Internet told me to phone Micorosoft.I can send ordinary emails
[email protected]

how long will it take to solve the problem
Submitted: 6 years ago.
Category: Computer
Expert:  Dragonfly replied 6 years ago.
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Dragonfly :

hello and welcome to justanswer

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Expert:  Dragonfly replied 6 years ago.
please let me know when you are ready so that i can answer your question as i see you have accepted the chat.
Customer: replied 6 years ago.
I have just tried to email psome photos and is still won't work
Expert:  Dragonfly replied 6 years ago.

what email service are you using and what the the photo format you are try to send

Please tell me the size of the photo file in megabytes.

Customer: replied 6 years ago.

I am not a very good at working on computers it on had 5 pictures on in. I am not sure how megabytes. I am with Adam Internet, and I have just change over to Broad Band

Expert:  Dragonfly replied 6 years ago.
try to send 2 photos at a time and then see if you are able to send successfully.
Customer: replied 6 years ago.

I have tried sending 1 photo and is still comes up with 550 blacklisted.

Do u think its my computer

Expert:  Dragonfly replied 6 years ago.
give me the exact error code
Customer: replied 6 years ago.
<p>port 25 ox800ccc69</p><p>protocol smtp server response 550 blacklisted file extension detected</p><p>port 25 secure (ssl) server error as above</p>
Customer: replied 6 years ago.
I still can't email photo's
Expert:  Dragonfly replied 6 years ago.
5xx' type error is a server notification. Nothing to do with a problem
in the client. Other than a possible user error in configuration. You will
have to ask the ISP what the standards are the server is looking for
Customer: replied 6 years ago.
isp is that adam internet
Expert:  Dragonfly replied 6 years ago.

please check the pop3 settings in windows mail it should be


Incoming (POP3): mail.adam.com.au
Outgoing (SMTP): mail.adam.com.au

Customer: replied 6 years ago.

where do I find pop 3 windows mail

i am very much new at this

Expert:  Dragonfly replied 6 years ago.

open the windows mail on the top menu option click on tools options and then select email

 

http://www1.umn.edu/adcs/guides/email/windowsmail/

 

Customer: replied 6 years ago.
I am clicking on the tools menu but there is no email to select

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