Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Have installed AT&T broadband - I use Thunderbird - can
Have installed AT&T broadband - I use Thunderbird - can send but not receive e-mails. Won't accept my password XXXXX can't find a way to change to a new password.… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,237 satisfied customers
I just installed Thunderbird 3.1 today and have been receiving
I just installed Thunderbird 3.1 today and have been receiving the following e-mail repeatedly since then: "Try Jazzed On-Line free for 90 days, no CC# XXXXX". I labeled as junk mail. I deleted it. I … read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I bought a new computer. Best ZBuy transferred my harddrive.
I bought a new computer. Best ZBuy transferred my harddrive. I have thunderbird 3.1 that sucks. It shows me in lower right that I have emails coming in on one of my addresses but they don't show up to… read more
LeGin
LeGin
Unit Manager
Bachelor's Degree
730 satisfied customers
new version asking master password for the Software Security
new version asking master password XXXXX the Software Security Device why the hell is doing this… read more
Robert M.
Robert M.
Bachelor's Degree
3,608 satisfied customers
I downloaded Thunderbird 3.1. It asks for the Master password
I downloaded Thunderbird 3.1. It asks for the Master password XXXXX my account, which I supply, but it a new dialog box pops up with the same prompt ("enter master password XXXXX Software Security Dev… read more
Santonu
Santonu
Computer Support Specialist
3,965 satisfied customers
When I try to log into Mozilla Thunderbird for my e-mail I
When I try to log into Mozilla Thunderbird for my e-mail I get a message that thunderbird.exe has encountered a problem and needs to close. I have no idea what caused this or how to fix it. I don't wa… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
I just installed Thunderbird 3 and I get the error message
I just installed Thunderbird 3 and I get the error message "Please enter the master password XXXXX the Software Security Device". I don't know what the device is so I can try and find the right passwo… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,237 satisfied customers
I was using Windows Live Mail until Dec. of 09, it appeared
I was using Windows Live Mail until Dec. of '09, it appeared to "choke" on what I assumed was a large download. My internet connection cuts out when Live Mail opens; after reconnecting, I get error me… read more
snow2019
snow2019
Doctoral Degree
182 satisfied customers
My Thunderbird email wont start and brings up a window with
My Thunderbird email won't start and brings up a window with thunderbird.exe, stating: thunderbird.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have restarte… read more
Matt
Matt
IT Support/Administrator
Bachelor's Degree
2,880 satisfied customers
Hi, Thunderbird worked fine for 6 months,now it wont send
Hi, Thunderbird worked fine for 6 months,now it won't send messages - keeps asking for a password, but doesn't recognise it when I put the password XXXXX i can get my mail via Webmail with no problem,… read more
Satchi
Satchi
Bachelor's Degree
2,543 satisfied customers
I just upgraded to Thundebird 3. To my horror first thing I
I just upgraded to Thundebird 3. To my horror first thing I saw upon restarting the program is that all my email messages (and mail boxes) have disappeared. Then I realized that it needs to convert it… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
996 satisfied customers
I just changed my password with my att/yahoo e-mail account
I just changed my password XXXXX my att/yahoo e-mail account because I had a worm. Now Thunderbird won't send my e-mails. I get this message: Sending of message failed. The message could not be sent b… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
Doing a routine update to Thunderbird, it asked for a Master
Doing a routine update to Thunderbird, it asked for a Master Password. I don't use one, but now it won't let me in. How can I bypass or roll back to previous version which worked? Thanks.… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
Hello, I am connected to the Web OK, but when I try to get
Hello, I am connected to the Web OK, but when I try to get my emails through Thunderbird I get a message that Thunderbird is already running and I need to re-start, after I restart I get the same mess… read more
Santonu
Santonu
Computer Support Specialist
3,965 satisfied customers
I switched to ATT U-verse. I can send email from Thunderbird,
I switched to ATT U-verse. I can send email from Thunderbird, but Yahoo.com will not recognize my password XXXXX thus cannot receive email through Thunderbird.… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
I have lost my master password XXXXX the Software Security Device.
I have lost my master password XXXXX the Software Security Device. Might you help me get it back? I'm coming back to Thunderbird after a frustrating run with Windows Mail. I find my copy of Thunderbir… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I turned on Thunderbird to get my email and got a screen that
I turned on Thunderbird to get my email and got a screen that read "Thunderbird.exe encountered a problem and has to close. We are sorry for the inconvenience."… read more
Santonu
Santonu
Computer Support Specialist
3,965 satisfied customers
Many times over the past several weeks, I have attempted to
Many times over the past several weeks, I have attempted to download Thunderbird. I go to Firefox, click to download Thunderbird, which takes place very quickly. Then the installation takes place quic… read more
Santonu
Santonu
Computer Support Specialist
3,965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x