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Hi there, and welcome to JustAnswer
You will need to export the emails within the folders, then recreate the folders in GMail and import the email into them
How do I do that? I need to know for both the active e mail and the one that is discontinued because it was hacked. I understand that everything is on my pc, and I have disabled the backup since the problem.
ok, do you access you AOL via your internet browser or an email program?
I can do either. I was using ie but now have Firefox as well. I also have aol 9.1 software. That's the way I usually sign in.
ok, the best method will be to use the mail fetcher within your GMAIL account
You can use it for free on the below link
It will bring your emails from your AOL account into your GMail account
This you can do for up to 5 of your AOL accounts that you have
Will this do it for both accounts?
it can do up to 5
How about the account that has been deactivated because it was hacked?
you will need to regain access to it again
that AOL will need to assist you with, and you can contact them via this link
once you have regained access, then you can use the mail fetcher from GMail to retrieve the mails
But there is nothing in it. They stole everything - all mail and contacts and everything on aol. The only reason that I think I can get it is that it's on my pc.
ok, you can check if within your AOL you have the Saved on MY PC folder
check for that please
and do you see them in your AOL desktop?
yes, it is there in the active account, but I don't know about the other. I'll check the desktop.
ok, if they are there we can export them
let me know please
I have folders on my desktop called aol saved files and aol saved pfc and aol stuff.
ok, are your emails in these folders?
I need to go now. Can I recontact you to finish this conversation and save this?
How can I tell if my e mails are in these folders?
yes you can
when you open them you should see them
if you cant then they are empty
which will mean the emails are lost
please remember to click accept if my service was helpful
you can always ask follow up questions
How can I ask follow up questions and save this session
this will add the page to your favouties
but from the name of the folders, I dont eblieve they have your emails
feel free to ask if you require more information
How can I contact you again
you can come to this link
an email is also sent to you with this link
control d brings up an untitled screen.
ok, then you can just use the link I gave you
this will bring you back here for any follow up questions
I want to save this session. How can I do that?
it is autmatically saved
use the link I gave
which is also emailed to you
and you can view this session at anytime you wish
please remember to click accept, and use the link I provided to come back for any followup that is required
OK thanks I will get back to you. I will click accept. Thanks for your help.